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This article reports on Netflix's new test to prevent password sharing by requiring users to verify their accounts through a text or email code.
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It is the common practice of sharing passwords of Netflix accounts among family and friends which according to the company will no longer be possible. The company is testing its new features which will restrict password sharing and only authorized users will be able to watch Netflix content.
Netflix cracks down on selected users and users are getting a prompt message on their screens to sign up for their own account if they are not watching with the subscribers.
The message reads: “If you don’t live with the owner of this account, you need your own account to keep watching.”
Users need to enter the code that was sent to them by text or email or join with their own account to Netflix to continue watching. However, viewers have been given the option to delay verification and keep watching Netflix.
Reed Hastings, Netflix co-founder, and chief executive, during a 2016 webcast, said: “Password sharing is something you have to learn to live with because there’s so much legitimate password sharing, like you sharing with your spouse, with your kids, so there’s no bright line, and we’re doing fine as is.”
Greg Peters, chief product officer, in October 2019 said the company was looking at the issue of password sharing but said it had no “big plans to announce at this time in terms of doing something differently there”.
The test has been applied for account security as well as sharing passwords. However, this decision has yet to be made as to whether the company will roll this out across its network.
The most popular streaming app’s viewership has skyrocketed during the pandemic Netflix reached 200 million users last month and its stock is up nearly 50 percent since March last year.
It has been estimated that around 33% of the total Netflix users share their password with at least one other person which makes up to one-third of its users share the password. Netflix has three plans for the user: Basic, Standard, and Premium. The basic plan costs $8.99 which allows one user to watch at a time. The company’s standard plan costs $13.99, in which users can watch Netflix on two screens at the same time and the Premium plan costs $17.99 which allows four screens to watch at the same time. That is why it is commonly practiced to share the Netflix password among peers.
Nevertheless, Netflix cracked down on Password Sharing, as the company is having strong growth in the number of subscribers thus its stock price offset any concerns about lost revenue.
It is inevitable that the company is facing intensive and increasing competition from rivals globally. The major competitors of Netflix are Amazon’s Prime Video, Disney +, Comcast’s Peacock, AT&T’s HBO Max, and Viacom CBS’s Paramount+. This market competition puts pressure on increasing new subscribers, keeping existing customers happy with the service, and overall revenue growth.
Netflix is testing a feature that restricts password sharing so only authorized users can watch. Selected users see an on-screen prompt asking them to sign up for their own account if they do not live with the subscriber.
The prompt tells viewers that if they do not live with the account owner they need their own account to keep watching. They can verify with a code sent by text or email, join with their own account, or delay verification.
It is estimated that around 33% of Netflix users share their password with at least one other person, meaning roughly a third of accounts are shared.
The test is framed around account security at a time when viewership has skyrocketed, with Netflix reaching 200 million users while facing intense competition. Shared accounts represent lost potential revenue as growth pressure increases.
In 2016 co-founder Reed Hastings said password sharing among family was something the company had to learn to live with. In 2019 chief product officer Greg Peters said Netflix was looking at the issue but had no big plans to announce.
Netflix plans are priced by simultaneous screens: Basic at $8.99 for one screen, Standard at $13.99 for two, and Premium at $17.99 for four. Multi-screen plans make it easy and economical for peers to share one subscription.
At the time of the test, Netflix had not yet decided whether to roll the feature out across its whole network. It was applied only to selected users as an experiment.
Netflix faces increasing global competition from Amazon's Prime Video, Disney+, Comcast's Peacock, AT&T's HBO Max, and ViacomCBS's Paramount+, which puts pressure on subscriber growth and revenue.
Every shared credential is a viewer who is not paying for their own subscription, which erodes revenue as market competition intensifies. That is why providers weigh enforcement measures against subscriber growth and customer satisfaction.
Common approaches include per-plan screen limits, device restrictions, and identity verification prompts like the codes Netflix tested. White-label platforms such as Vodlix include access-control and account-management tools for the same purpose.
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