ads

Orders Manager: Every Sale on One Screen

Rentals, purchases and transactions in one ledger, with payment status, gateway, invoice and refund on every row.

Create Your Free Account See Our Pricing
A title page on a laptop offering a subscription or a 48 hour rental, and below it the orders ledger with each customer, the paid amount and the payment gateway

Answer the Narrow Questions About Every Order

The Vodlix Orders Manager puts every sale on one screen: rentals, purchases and transactions in a single ledger with the payment status, the gateway and the invoice and refund actions on every row. The costly questions in an OTT business are never whether you sold, but the narrow ones: did this person pay, which gateway took the money, did the refund go through. Each order answers those before you click into it. For finance and support teams, one ledger replaces a search across several systems.


One ledger

Rentals, purchases and transactions together.

Status at a glance

Paid, refunded, which gateway.

Instant invoice

Straight to any order's invoice.

The Manage TVOD Orders filters narrowed to one customer's movie orders between two dates, with fields for subscription ID and content ID

Search Orders by Any Detail You Are Given

Vodlix lets you search the orders ledger and narrow it with filters for the user, the subscription ID, the content ID, a date range and the content type. A customer contacting support rarely provides the reference you expected, so you can start from whatever they offer, a username, the title they bought or roughly when, and land on the right row. From there the order's invoice and its refund are one click away. Fast, flexible search is what turns a billing query into a first reply resolution.


The refund dialog for order 10409, with a reason, an optional partial amount, a choice between the original payment method and wallet credit, and whether the viewer keeps access

Refunds Recorded on the Order

Rentals and purchases land in the same Vodlix ledger, and a refund is issued from the order itself. Pick a reason, refund in full or enter a partial amount, and send the money back to the original payment method or to the viewer's wallet as credit, which is instant and costs no gateway fee. You also decide whether the viewer keeps what they paid for. The refund is recorded against the order, so the history still reads correctly months later.


Spot a Misbehaving Payment Gateway

Every order in Vodlix names the payment gateway that handled it, which makes a misbehaving provider visible as a pattern rather than a run of unrelated complaints. If one gateway begins failing or delaying settlements in a region, the orders ledger shows it, so you can route payments elsewhere before revenue is affected. Gateway level visibility turns the Orders Manager into an operational monitoring tool as well as a sales record.


Manage TVOD Orders listing paid orders with the customer, amount and the payment gateway that took each one, Stripe or PayPal, and actions to view the invoice, refund or delete

Frequently Asked Questions

Have questions about taking advantage of this limited-time offer? Check out the FAQ for answers.

What appears in the Vodlix Orders Manager?
The Vodlix Orders Manager shows every rental, purchase and subscription transaction in a single ledger, with the buyer, amount, payment status, refund history and gateway visible on each row.
What can I see for each order on Vodlix?
Each Vodlix order shows the order number, the buyer, when it was placed, the amount with its payment status and the payment gateway that handled it, with actions to view the invoice, issue a refund or delete the record.
Can I get an invoice for an order quickly?
Yes. Every order in the Vodlix Orders Manager links directly to its invoice, so when a customer asks for a receipt your team can open it in one click.
How does Vodlix handle rentals versus purchases?
Rental Hours on each title decides. A rental ends that many hours after purchase; a title with 0 rental hours is a permanent purchase that survives a reinstall or new device. Both sit in the same ledger so monthly revenue adds up in one place.
How do I spot a payment gateway problem on Vodlix?
Each Vodlix order names the gateway that processed it, so a provider that starts failing or delaying settlements shows up as a pattern in the Orders Manager rather than a run of unrelated complaints.
Does the order show which payment provider was used?
It does. The gateway appears on the row, so if one provider starts failing you see it as a run of orders sharing the same name rather than as a handful of unconnected complaints. That is usually the difference between noticing on the day and noticing at the end of the month.
How is this different from the Sales Dashboard?
The Sales Dashboard answers questions about the business, such as how the month is going and which packages are growing. The Orders Manager answers questions about one transaction. You need both, and they are built from the same underlying records, so the totals on one always agree with the rows on the other.
Can I get at orders from my own accounting system?
Partly. The Vodlix API reports an order's status, returns a viewer's own purchases and rentals and issues refunds, so a support tool or a reconciliation job can check individual orders. For totals, Reports gives revenue and new orders for any date range you choose, from the same paid orders the ledger lists.