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Getting Started FAQs

Answers about getting started with Vodlix: launching your platform, choosing a plan, migrating from Vimeo OTT and preparing for launch. Can't find an answer? Our team is happy to help.

All

Which streaming services use HEVC?

Major platforms including Netflix, Amazon Prime Video, and YouTube have adopted HEVC to deliver HD and UHD streaming with minimal buffering and reduced bandwidth usage.

General

Where is HEVC used besides streaming?

HEVC is used in television broadcasting, video conferencing, surveillance systems, and mobile devices, where efficient compression saves spectrum, bandwidth, and storage.

Sales & Marketing

Is HEVC harder to encode than H.264?

Yes. Its advanced compression techniques demand more processing power for encoding and decoding, which can strain older smartphones or low-power streaming devices.

OTT Apps

Is HEVC a future-proof codec choice?

Yes. Its advanced capabilities are designed to handle emerging video formats and standards, making it a long-term investment for content creators, broadcasters, and streaming platforms.

General

How can I use HEVC on my own streaming platform?

Platforms like Vodlix integrate HEVC with advanced encoding and transcoding, so you can deliver high-quality live, on-demand, and UHD content while cutting storage and bandwidth costs.

Sales & Marketing

What is HIPAA?

The Health Insurance Portability and Accountability Act is a US federal law enacted in 1996 that protects sensitive patient health information (PHI) from being disclosed without the patient's consent or knowledge.

General

Why must telehealth video conferencing be HIPAA compliant?

Non-compliance can lead to heavy fines and legal action, and breaches of patient confidentiality erode the trust between patients and healthcare providers.

Video Platform, Security & DRM

What are the key requirements for HIPAA-compliant video conferencing?

The essentials are encryption of all sessions, strong access controls, audit logging, a signed Business Associate Agreement with the vendor, secure data backup and storage, and explicit patient consent.

General, Security & DRM

What is a Business Associate Agreement (BAA)?

A BAA is a contract between a healthcare provider and a vendor that handles PHI on the provider's behalf, requiring the vendor to comply with HIPAA and implement appropriate safeguards. Any video conferencing vendor must be willing to sign one.

General

Is encryption required for telehealth video calls?

Yes. All video conferencing sessions must be encrypted so that protected health information cannot be intercepted or accessed by unauthorized individuals during transmission.

General, Security & DRM

How do access and audit controls protect patient information?

Access controls such as multi-factor authentication verify user identities before granting entry, while audit logs record who accessed each session, when, and what actions were taken, enabling compliance reviews.

General, Security & DRM

How do I choose a HIPAA-compliant video conferencing vendor?

Look at the vendor's healthcare track record, security features like end-to-end encryption and audit logging, willingness to sign a BAA, ease of use, integration with EHR systems, and quality of customer support.

Sales & Marketing, Security & DRM

What are best practices for keeping video sessions compliant?

Conduct regular risk assessments, train staff on secure usage, enforce strong password policies, monitor and audit session logs, and always use secure network connections instead of public Wi-Fi.

General

Does Vodlix support HIPAA-compliant video conferencing?

Yes. Vodlix offers end-to-end encryption, multi-factor authentication, comprehensive audit logging, integration with existing healthcare systems, and is willing to sign a BAA with healthcare providers.

Sales & Marketing, Security & DRM

Which companies are best for OTT app development?

The article ranks seven specialists: Vodlix, Uscreen, Contus VPlayed, Brightcove, Wowza, Setplex, and Zype, each with different strengths in customization, monetization, live streaming, and scalability.

OTT Apps

Why hire professional OTT developers instead of building in-house?

OTT development requires technical expertise and streaming-industry knowledge. Professional developers deliver custom solutions, faster launches, lower long-term costs, and access to the latest technology, along with the performance and security needed for audience retention.

OTT Apps

How big is the OTT market?

The global OTT market was estimated at USD 316.76 billion in 2024 and is anticipated to reach around USD 2,816.85 billion by 2034, expanding at a CAGR of 24.42%, fueled by subscription streaming, smart TV growth, and ad-supported models.

OTT Apps, General, Content Management

What should I look for when choosing an OTT development company?

Evaluate customization options, device compatibility, supported monetization models, scalability, and post-launch support and maintenance. Around 60% of businesses prioritize scalability when choosing an OTT platform.

OTT Apps

Which OTT developer is best for live streaming?

Wowza stands out for live streaming, offering ultra-low latency for live events and interactive streams, cross-platform compatibility, and developer-friendly APIs and SDKs for custom integrations.

General, Live Streaming

What monetization models can an OTT app support?

The leading platforms support subscription (SVOD), transactional or pay-per-view (TVOD), and ad-based (AVOD) models, and many let you combine several revenue streams on one service.

Sales & Marketing, Monetization

Why does device compatibility matter so much for OTT apps?

Devices account for over 70% of user complaints on poorly optimized OTT services, so your platform must run smoothly on mobile, web, smart TVs, and other major devices.

OTT Apps

How much revenue can a streaming service earn per user?

Average revenue per user (ARPU) for video streaming services is projected to reach $50.39 by 2025, which is one reason businesses are investing in professionally built OTT platforms now.

Sales & Marketing, Monetization

What is HLS and how does it work?

HLS (HTTP Live Streaming) is a protocol developed by Apple for delivering audio and video over the internet. Streams are divided into small segments, which allows playback quality to adjust seamlessly to the viewer's connection speed.

Video Platform, Live Streaming, General

What is adaptive bitrate streaming?

Adaptive bitrate streaming dynamically adjusts video quality to each viewer's internet speed, preventing buffering while keeping the picture as sharp as the connection allows.

Video Platform, Live Streaming, General, Sales & Marketing

Which devices and browsers support HLS?

HLS is supported natively on iOS devices and works in most modern browsers, making it compatible with a very wide range of devices.

Video Platform

When should I use HLS streaming?

HLS is ideal when you need high-quality video delivered over varying internet speeds, whether for live events or on-demand content.

Video Platform, Live Streaming

Why choose HLS over other streaming protocols?

HLS provides a consistent viewing experience regardless of network conditions, is relatively easy to implement, and enjoys broad native support across devices and browsers.

General

How do I implement HLS on my platform?

Encode your video into multiple bitrates, segment the files, and create a master playlist. Various tools and services support HLS encoding and streaming.

General

Is HLS suitable for live streaming?

Yes. Live events are one of its primary use cases, alongside on-demand hosting, since segmented delivery handles fluctuating audience connections well.

Sales & Marketing, Live Streaming

Does HLS reduce buffering?

Yes. Because quality adapts to each viewer's connection speed, playback continues at a lower bitrate instead of stalling when bandwidth drops.

OTT Apps

Who created the HLS protocol?

Apple developed HLS for streaming audio and video content over standard HTTP, and it has since been widely adopted across the industry.

General

Is HLS the standard for video streaming today?

It has become a cornerstone of the video streaming industry thanks to its adaptability and broad compatibility, and most modern streaming services rely on it for live and on-demand delivery.

Sales & Marketing

What is MPEG-DASH?

MPEG-DASH (Dynamic Adaptive Streaming over HTTP) is an open-source, standardized protocol that provides adaptive bitrate streaming like HLS but is designed for broader platform compatibility and flexible codec choices.

Video Platform, Live Streaming

What is the main difference between HLS and MPEG-DASH?

HLS is Apple-developed, easy to implement, and supported on nearly every device, but has higher latency. MPEG-DASH is an open standard with lower latency and wider codec options, but it does not work in Safari and is more complex to set up.

General, Live Streaming

Which protocol has lower latency?

MPEG-DASH generally offers lower latency than traditional HLS, whose standard latency is around 10-30 seconds. That makes DASH the better fit for real-time use cases like sports or live auctions.

General, Live Streaming

Does MPEG-DASH work on Apple devices?

Not fully — MPEG-DASH does not work in Safari browsers, which limits its use across Apple devices. If your audience is heavily on iOS and macOS, HLS is the safer choice.

General, Live Streaming

Do both protocols support adaptive bitrate streaming?

Yes. Both HLS and MPEG-DASH automatically adjust stream quality based on the viewer's bandwidth, ensuring smooth playback regardless of network speed.

General, Live Streaming

Which protocol should I choose for live streaming?

Choose HLS if your audience is mostly on Apple devices, you want simple implementation with robust encryption, and latency is not critical. Choose MPEG-DASH if you stream to diverse devices, need low latency, or want flexibility in codec selection.

Sales & Marketing, Live Streaming

Which devices support HLS?

HLS is supported on nearly all devices, including iOS, macOS, and Android, as well as major streaming platforms like YouTube and Facebook, which makes it the most broadly compatible option.

OTT Apps, Live Streaming

Is HLS secure enough for premium content?

Yes. HLS supports AES-128 encryption, providing a high level of security for video content and making it a solid choice when content protection matters.

General, Live Streaming

What codecs does MPEG-DASH support?

MPEG-DASH is codec-flexible and supports a variety of codecs including H.264, H.265, VP9, and AV1, allowing better optimization for quality and bandwidth.

Sales & Marketing, Live Streaming

How is AI used in OTT platforms?

AI is used for personalization, recommendation engines, targeted advertising, predictive analytics, subtitles, dubbing, content moderation, and streaming optimization.

Video Platform

Why is AI important for streaming platforms?

AI improves user engagement, reduces churn, enhances content discovery, automates operations, and increases OTT revenue potential.

Video Platform

What are AI-powered recommendation engines?

These are machine learning systems that analyze viewer behavior to recommend highly relevant content in real time.

Video Platform

How does AI improve OTT monetization?

AI enables targeted advertising, personalized subscriptions, dynamic pricing, and optimized ad placement strategies.

Sales & Marketing, Video Platform

What is the future of AI in OTT?

Future AI-driven OTT platforms will include conversational streaming assistants, automated content programming, emotion-based recommendations, and intelligent FAST channel automation.

Video Platform

Can small OTT platforms use AI?

Yes. Modern OTT providers like Vodlix make AI-ready streaming infrastructure accessible for startups, creators, broadcasters, and enterprises.

Video Platform

What is billing automation?

Billing automation is the process of executing and managing billing cycles and related activities automatically, from processing payments securely to generating invoices and handling payment failures. It streamlines steps that would be tiresome and error-prone to do manually.

Sales & Marketing, Monetization

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