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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

OTT Apps

Can I start on Web & API and add apps later?

Yes. Moving from a Web & API plan to Apps+ is a plan change — your content, users and settings all stay exactly where they are. Your apps are then built and published under your own developer accounts.

Sales & Marketing, OTT Apps

Do you provide Mobile & TV Apps?

Yes we offer white labeled Mobile and TV Apps, Vodlix will build, and deploy these on respective app stores under your name. Please check our Cloud pricing table for more info on additional costing for Mobile / TV Apps. For Self Hosted plan, contact our sales team with your requirements to get a quotation.

General, OTT Apps, Sales & Marketing

Does Mobile & TV App Submissions Includes Marketing Material?

No, we only setup the App with Certificates and Publishing process. You will have to upload the screenshots & Marketing Details. Or you will share them with us and we will upload.

General, OTT Apps, Sales & Marketing

Which monetisation models does Vodlix support?

Vodlix supports subscription (SVOD), advertising (AVOD), transactional rentals and pay per view (TVOD), plus FAST style free live channels, all configured from the same platform.

OTT Apps, Monetization

Is monetisation setup complicated on Vodlix?

No. Vodlix monetisation methods are switched on and priced from the admin area, with secure integrated payment gateways, so the commercial model can go live alongside the content.

OTT Apps, Monetization

Does Vodlix monetisation work across all devices?

Yes. Vodlix monetisation spans mobile, tablets, televisions, PCs and connected devices, with app store billing handled where required, so a purchase on one device is honoured on all.

OTT Apps, Video Platform, Monetization

How do I decide which monetisation model to use?

Choose the mix that fits your content and audience: subscriptions for regular viewers, advertising for free tier reach and TVOD for premium titles and events. Vodlix lets you adjust the mix as your strategy evolves.

OTT Apps, Video Platform, Monetization

What is the Hybrid Model?

Hybrid Model is a combination of two or more monetization methods to increase the chances of revenue generation.

OTT Apps, Video Platform, Monetization

Do I need coding skills to launch a Roku app with Vodlix?

No. Vodlix develops, publishes and maintains your native Roku channel as part of the service. Your team manages content, branding and monetisation from the Vodlix CMS without writing any code.

OTT Apps

Is the Vodlix Roku app branded as my own?

Yes. The Vodlix Roku TV app is fully white label. Your name, logo, colours and catalogue appear throughout the channel, with nothing on screen pointing back to Vodlix.

OTT Apps

Who maintains and updates the Roku channel?

Vodlix maintains the Roku channel, including compatibility updates, bug fixes and changes required by Roku's platform, so ongoing upkeep never lands on your engineering team.

OTT Apps

Does the Roku app share content with my other apps?

Yes. The Vodlix Roku app runs on the same backend as your web, mobile and other TV apps, sharing one catalogue, one set of subscriber accounts and the same content lists and promotions.

OTT Apps, Monetization

Can I monetise my Roku channel?

Yes. A Vodlix Roku channel supports subscriptions, pay per view, rentals and advertising, using the same monetisation setup as the rest of your platform, and Vodlix takes no share of your earnings.

OTT Apps

How does Vodlix ensure high-quality streaming?

Vodlix builds your Roku TV App from scratch, fully native, and optimized for Roku devices. This ensures smooth performance, high-definition streaming, and a superior viewing experience for your audience.

OTT Apps

Is there support available if I encounter issues with the Roku TV App?

Yes, Vodlix offers ongoing support and maintenance to ensure your Roku TV App runs smoothly. Our team of experts is always ready to assist you with any issues or questions.

OTT Apps

How can I track the performance of my Roku TV App?

Vodlix provides comprehensive analytics tools to track viewer behavior, monitor performance metrics, and gain valuable insights. This data helps you refine your content strategy and maximize engagement and growth.

OTT Apps

Can I add interactive features to my Roku TV App?

Yes, Vodlix allows you to enhance your Roku TV App with interactive features that engage your audience and improve their viewing experience. This includes options like interactive menus, clickable content, and more.

OTT Apps

How do I get started with developing a Roku TV App?

Contact Vodlix today to learn more about creating a native Roku TV App tailored to your customization needs. Our team will guide you through the process and help you build a successful streaming channel.

OTT Apps

Why is a CDN important when choosing an OTT provider?

A strong Content Delivery Network ensures the platform can deliver large amounts of content to a worldwide audience reliably, so your service scales smoothly as viewership grows.

OTT Apps

Are there lightweight or budget-friendly VOD options?

Yes. Flowplayer offers a lightweight, developer-friendly, cost-effective solution for small businesses, and Dacast provides self-service streaming with flexible pricing for mid-sized teams.

OTT Apps

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