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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Sales & Marketing

What are the benefits of using Vodlix?

Vodlix offers instant launch, transparent pricing with no hidden fees, an all-inclusive platform with zero code setup, and a purpose-built OTT solution with customizable features.

General, Sales & Marketing

Is there a free trial available for Vodlix?

Yes, Vodlix offers a free trial to help you get a feel for how platforms work in a better way.

General, Sales & Marketing

Does Vodlix support live streaming?

Yes, Vodlix fully supports live streaming. You can broadcast live TV channels, set up an Electronic Program Guide (EPG), run live events, and deliver live content to your audience across web, mobile, and TV apps, all from a single platform.

General, Live Streaming, Sales & Marketing

What happens if I go over my bandwidth?

Nothing breaks and nothing is charged silently. Allowances are monthly and we contact you before anything changes, so you can move up a plan or buy extra capacity deliberately.

Sales & Marketing, Video Platform

Can I start on Web & API and add apps later?

Yes. Moving from a Web & API plan to Apps+ is a plan change — your content, users and settings all stay exactly where they are. Your apps are then built and published under your own developer accounts.

Sales & Marketing, OTT Apps

Is there a setup fee?

No. There is no onboarding or setup fee on any plan — you pay the plan price and nothing else. TV app submissions and custom development are quoted separately when you want them.

Sales & Marketing

How does per-subscriber billing work?

On Pay as You Grow we act as merchant of record: we bill your subscribers, keep $0.99 per active subscriber per month, and pass the rest to you. An inactive or cancelled subscriber costs you nothing.

Sales & Marketing, Monetization

Which currencies can I pay in?

Prices on this page are in US dollars. We also bill in GBP and EUR — your billing country decides the currency, and you will see the exact amount before you confirm anything.

Sales & Marketing

Do you provide Mobile & TV Apps?

Yes we offer white labeled Mobile and TV Apps, Vodlix will build, and deploy these on respective app stores under your name. Please check our Cloud pricing table for more info on additional costing for Mobile / TV Apps. For Self Hosted plan, contact our sales team with your requirements to get a quotation.

General, OTT Apps, Sales & Marketing

Do I have to pay extra for Technical Support and Maintenance?

No, all Cloud plans Tech Support, Product updates and regular Maintenance so that you don’t need to worry about anything once you launch. For Self Hosted Plans : Technical support and updates are free for the first 3 months, for further support plans contact our sales team.

General, Sales & Marketing

Does Mobile & TV App Submissions Includes Marketing Material?

No, we only setup the App with Certificates and Publishing process. You will have to upload the screenshots & Marketing Details. Or you will share them with us and we will upload.

General, OTT Apps, Sales & Marketing

How much customization do OTT platforms allow?

Good platforms let you apply your logo, brand colors, and typography, personalize the UI layout for your audience, use responsive design across devices, and even add custom functionality such as third-party integrations or advanced search.

Sales & Marketing

Which OTT provider tops the list, and why?

Vodlix ranks first for its speed, branded OTT apps, dedicated customer support, smooth viewing experience, website builder templates, and choice of cloud or on-premise deployment, with a 14-day free trial to test it all.

Sales & Marketing, Monetization

What is JW Player best for?

JW Player is a popular choice for publishers, e-learning platforms, and content creators focused on high-quality video delivery and advanced monetization options.

Sales & Marketing

How do I choose the right VOD platform?

Match the platform to your goals, budget, and target audience: white-label options for branded businesses, enterprise platforms for scale and compliance, and lightweight or marketing-focused tools for smaller niches.

Sales & Marketing

What are the main OTT revenue models?

OTT video streaming platforms primarily use four models based on video on demand: subscription (SVOD), advertising (AVOD), transactional (TVOD), and a hybrid model that combines two of them.

Sales & Marketing, Monetization

What is SVOD and how does it work?

SVOD charges viewers a recurring fee, billed yearly, monthly, weekly, or even daily, for unlimited access to the platform's content while the subscription lasts. It is the most popular model among OTT providers and was popularized by Netflix.

Sales & Marketing, Monetization

What is AVOD?

AVOD stands for Advertising Video on Demand — a model where viewers watch content for free while the platform earns revenue from ads shown before, during, or after playback. Users choose what to watch and when from an on-demand library.

Sales & Marketing, Monetization, General

What is TVOD and when should I use it?

Transactional Video On Demand lets viewers pay once to access specific content for a limited time or permanently. It suits special events, exclusive releases, and premium tutorials that offer value beyond regular streams.

Sales & Marketing, Monetization

Why are subscriptions replacing advertising revenue in media?

The industry long relied on advertising, but companies experiencing the vagaries of a cyclical ad market realized their viewers were their most important revenue source. Subscriptions build ongoing customer relationships across any device, anywhere, anytime.

Sales & Marketing, Monetization

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