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Migrate Your Streaming Platform Without Losing a Subscriber

Bring your viewers, plans, subscriptions and video library across from your current OTT provider with the built-in Data Importer, then relaunch on your own branded storefront.

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Migrate a streaming platform to Vodlix: your current platform on a laptop, an animated arrow carrying viewer accounts, plans and subscribers and the video library, and your new branded storefront on a laptop and phone

How to Migrate a Streaming Platform to Vodlix

You migrate a streaming platform to Vodlix with the Data Importer in the admin panel. It brings in viewer accounts, products and plans, subscriptions and videos, each through its own import, and links the records to each other as they land. Videos can come in from a CSV file or straight from a Roku feed URL, and single files can be fetched from a direct link instead of being uploaded again. Your viewers then find the same catalogue on your own website and apps, and sign in with the email they already use. If you would rather hand the whole move to our team, see free migration to Vodlix.


Users icon
Viewer accounts

Import viewers by email or phone.

Package icon
Plans and subscriptions

Bring products, plans and subscriptions.

Fetch icon
Video library

Import from a CSV, a Roku feed or a link.

A migrated video catalogue live on the new branded storefront, with Just Moved In and Popular Now rows of titles

See Your Migrated Catalogue Live on Your New Storefront

Once your titles are imported, they appear on your own branded storefront, in rows you arrange, ready for viewers. Each imported video is encoded for every screen, so the same catalogue plays on the website, in the mobile apps and on TV. You build and order the rows with content lists, so the home screen can look the way your viewers remember it, or better.


A migrated subscriber signing in to the new storefront with the email address they already use, on the web and on a phone

Let Migrated Subscribers Sign In With the Email They Already Use

Each imported account uses the viewer's email address or phone number as its unique ID, so subscribers sign in to your new storefront with the details they already know. The importer also brings their full name, country and joining date, so your member list keeps each viewer's original join date. Viewers who need a new password can set one from Forgot Password on the sign-in page.


Imported subscription plans on the storefront plans page: Monthly, Family and Annual with their own prices

Keep Your Subscription Plans and Paying Subscribers When You Migrate

The importer brings your existing products and product plans across, then imports each viewer's subscription and links it to the right plan. Plans go in before subscriptions for exactly that reason, so subscribers land on the plan they already pay for instead of starting again at checkout. New viewers see your plans on the storefront's plans page, under your own names and prices. Recurring billing runs through your payment gateway, so agree with our team how renewals move before you switch.


The Data Importer in the admin panel with separate imports for user accounts, products and plans, subscriptions, videos from a CSV file and content from a Roku URL

Run Every Migration Step From One Data Importer Screen

The Data Importer lists each import side by side: user accounts, products and product plans, subscriptions, videos from a CSV file and content from a Roku URL. You choose which one to run first, and the system keeps the records and links them as each import finishes. The Roku import reads your existing Roku feed URL, which helps if you already publish a channel there. Orders, past purchases and viewer profiles are not part of the import.


Import User Accounts screen with a sample CSV download and an import history of three completed runs, the largest with 18,406 viewer accounts

Import User Accounts From a CSV File and Track Each Run

Viewer accounts come in from a CSV file. Download the sample CSV, fill it from your current provider's export and start a new import. The sample has columns for username, email, password, first and last name, status, phone, country, date of birth and joining date. Each run appears in the import history with when it started, when it last updated, its status and its progress, so you can see when a large member list has finished. The importer creates new accounts and updates ones that already exist, so running it again does not create the same viewer twice. For everything you can do with those accounts afterwards, see user management.


A title's Add Media tab with Import from URL selected and a direct video link ready to be fetched and encoded

Import Videos From a Link, Google Drive or Dropbox Instead of Re-Uploading

You can fetch a video straight from a direct HTTPS link: paste it on the title's Add Media tab and the platform downloads and encodes the file on its own servers, so you can close the browser while it runs. Use a public link, because signed or login-protected links may fail. A stream that already exists elsewhere can be attached as an HLS manifest without re-encoding. The Google Drive integration lets you pick videos from Drive and add them to your library, and the Dropbox integration stores and retrieves files through Dropbox, depending on your plan; see integrations. For bulk uploads, see video uploading and transcoding.


Frequently Asked Questions

Have questions about taking advantage of this limited-time offer? Check out the FAQ for answers.

How do I migrate my streaming platform to Vodlix?
Use the Data Importer in the admin panel. It has separate imports for user accounts, products and product plans, subscriptions, videos from a CSV file and content from a Roku URL, and it links the records together as each import finishes. Videos can also be fetched one by one from a direct link.
Can my subscribers keep their accounts when I switch OTT providers?
Yes. Imported accounts use each viewer's email address or phone number as the unique ID, along with their name, country and joining date, so they sign in to your new storefront with the details they already use. Viewers who need a new password can set one from Forgot Password on the sign-in page.
Does Vodlix import subscriptions and plans from my old platform?
Yes. Import your products and product plans first, then your subscriptions, and each subscription is linked to its plan. Recurring billing runs through your payment gateway, so plan how renewals move with our team before you switch.
Can I import videos from Google Drive or Dropbox?
Yes, through integrations. The Google Drive integration lets you pick videos from Drive and add them to your library, and the Dropbox integration stores and retrieves files through Dropbox; Dropbox depends on your plan. Any video on a direct public HTTPS link can also be imported from the Add Media tab.
Is migrating to Vodlix free?
Free concierge migration, where our team runs the move for you, is included on the Grow, Scale, Professional, Business and Enterprise plans. The pricing page shows what each plan includes, and you can also run the Data Importer yourself.
What does the Vodlix importer not move?
The user account import does not bring orders, past purchases or viewer profiles, and subscriptions come through their own import. Data the importer does not cover, such as records from a self-built platform, is moved by our migration team with a custom script.