Frequently Asked Questions

The monetization model is visible on the admin side against every title, and on the viewer side it is expressed by what happens when they open it. Being able to see the mix while managing the catalogue is what stops a listing filling up with titles most of your audience cannot open.

Yes, one catalogue with two views. A correction made in the admin appears to viewers immediately rather than requiring anything to be republished, which is the point of not keeping a separate copy for the front end.

Yes. Vodlix multilingual content lets every title carry its own translated title, synopsis and metadata per language, so the catalogue itself is localised, not only the interface.

No. Vodlix treats interface language and catalogue language as separate settings, so a viewer can have menus in one language and title descriptions in another.

Right to left support is a property of the language definition in Vodlix, so layouts, alignment and reading order flip automatically for Arabic, Hebrew and Urdu without a special case per screen.

On a first visit Vodlix can select a language from the viewer's location or browser settings if that language is installed. After that, the viewer's own choice is remembered rather than guessed again.

Yes, languages can be added rather than being fixed to a preset list. That matters because the market that turns out to be worth pursuing is often not one you planned for, and it should not require a platform change to serve it.

They do, because the translation belongs to the title rather than to a page. Once a synopsis exists in a language it appears wherever that title appears, in every app, without anybody wiring it up per platform.

No. This is the language of your catalogue metadata, the titles and descriptions people read while deciding what to watch. Subtitles are the language of the content itself while it plays, and they are handled separately on each title.

A Vodlix title can carry multiple audio tracks, combining the original language soundtrack with as many dubbed versions as its stream holds. The player lists every one of them in its Audio track menu.

Often not. Many viewers, including children and multitaskers, will not read and watch at once, and some markets treat subtitled content as unfinished. Dubbed audio tracks on Vodlix make a title genuinely watchable there.

No. Vodlix stores every audio track on one title, so there are no duplicate versions to manage in the catalogue or for viewers to find. The right audio is available wherever the title plays.

It does, through the same mechanism. Once a title can carry multiple tracks, a described audio track is simply another one, and accessibility requirements around streaming have been tightening in a number of jurisdictions.

Yes. Vodlix nDVR recording is enabled per channel, so you turn it on only for channels where you hold the rights to store and replay content, keeping your service compliant.

If recording is not enabled for a channel, the Vodlix programme guide simply does not offer those programmes for catch up playback, so viewers are never shown an option that cannot work.

Yes. Each email template has a subject and body you can edit in the admin, with a preview and a test send before you save. The emails carry your logo from your branding settings and the accent colour you choose.

Yes. When viewers can see what a Vodlix package includes, they choose plans that actually suit them, use them more and keep them longer, which shows up as longer subscriber lifetimes.

Catalogues change constantly as rights begin and end, so it is worth being clear that a package is what it contains now rather than a permanent list. Being straightforward about that at the point of sale avoids a harder conversation later.

Sixteen: Full OTT Platform, VOD Only, Podcast, Educational, Training & Guides, Sports, News, Church & Faith, Music, Corporate / Internal, Fitness & Wellness, Kids & Family, Travel & Lifestyle, Cooking & Food, Gaming and Custom. With Custom, you write every label yourself.

Yes. You can rename any of the nine labels, in singular and plural. The other labels stay as the template set them.