Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Content Management
Does changing the template turn off Live TV?
It can. Full OTT Platform, Sports and News keep Live TV and the programme guide on; the other templates turn them off. If you want live channels with another template, apply the template first and then switch Live TV back on.
Live Streaming, Content Management
Will my URLs change if I rename Movies or TV Shows?
No. Templates change what your screens say, not the web addresses behind them. Links, bookmarks and search listings keep working after you switch template or rename a label.
Content Management, General
Can I start a video podcast network on Vodlix?
Yes. Vodlix has a Podcasts & Talk platform type and a Podcast terminology template. Each show gets a page with seasons and episodes, hosts are credited as Hosts, and the network runs on your own website, mobile apps and TV apps under your brand.
Video Platform, Content Management
Does Vodlix use podcast terms like Episodes, Podcasts and Hosts?
Yes. The Podcast terminology template renames the content types in the admin panel and on the storefront, so viewers browse Episodes and Podcasts instead of Movies and TV Shows. You can change any single label if your network prefers another word.
Content Management
What thumbnail formats does Vodlix support?
Vodlix supports both portrait and landscape thumbnails on every title, and uses each format automatically where it fits your layout on web, mobile and TV.
Video Platform, Content Management
Why offer both portrait and landscape thumbnails?
Portrait posters suit phones and vertical grids, while landscape cards suit televisions and horizontal rows. Storing both on Vodlix means every surface shows artwork in the shape that works best.
Video Platform, Content Management
Do Vodlix thumbnails stay consistent across devices?
Yes. Consistent aspect ratios per surface keep rows aligned and grids even, so the Vodlix catalogue reads as one cohesive service rather than a patchwork of mismatched art.
Video Platform, Content Management
Can I use thumbnails to feature content on Vodlix?
Yes. Vodlix lets featured card shapes differ from default shapes, so eye catching portrait or hero artwork can highlight key films and series in prominent placements.
Video Platform, Content Management
Do thumbnails affect viewer engagement?
Yes. A strong thumbnail is the first thing a viewer sees and the main reason they click. Artwork that fits its placement on Vodlix captures attention where stretched or cropped images lose it.
Video Platform, Content Management
Can I price different titles differently?
Yes. Pricing sits on the title, so a new release and a back catalogue film do not have to cost the same, and a title you rent out can sit beside one you sell outright at a different price. That is how most transactional catalogues actually work.
Monetization, Content Management
Does the title need to be complete to be preordered?
It needs a page, a trailer and a date. The media itself can arrive later, which is the practical reason preordering works at all, since the whole premise is selling before the file exists on the platform.
Content Management, Monetization
What can the Vodlix REST API control?
The Vodlix REST API controls the catalogue, including videos, series, seasons and episodes, plus artwork, live channels, content lists and merchandising, and reference and reporting data.
Integrations & API, Content Management
Do I upload video files through the Vodlix API?
New video is ingested through the Vodlix API by providing a public HTTPS URL. Vodlix fetches and transcodes the file, so you do not stream binary uploads through your own infrastructure.
Integrations & API, Content Management
How do viewers know they have already started a series?
The Vodlix series listing shows an in progress indicator on the series card before the viewer clicks, drawing on account level watch history, so they can return to a show they started without opening it first.
Content Management, General
How do viewers switch seasons in a Vodlix series?
A short overlay lists the available seasons over the show page, marks the current one and dismisses with a single control, so viewers change seasons without leaving the page or losing their place.
Content Management, Video Platform
Why does Vodlix treat series listing differently from films?
Starting a series is a bigger commitment than starting a film, so viewers read more and abandon faster if the interface makes them work. The Vodlix series listing is built for that slower, more careful browsing.
Content Management, Sales & Marketing
What happens at the end of a season?
Because seasons and episodes are a real structure rather than a naming convention, finishing the last episode of one season can lead into the first of the next. That only works if the platform understands the hierarchy, which is why it is modelled rather than inferred from file names.
Content Management, Video Platform
Can I feature certain shows above the rest?
Yes. Featured shows sit in their own row separate from the most recent ones, so what you are promoting and what is simply new are distinguishable. Which shows appear there is decided through your content lists and editorial picks.
Content Management, Sales & Marketing
How does Vodlix structure a TV series?
Vodlix stores a series as a real hierarchy: episodes belong to seasons and seasons belong to a show. The structure is explicit data, not a naming convention, so ordering, navigation and search all work from it.
Content Management, Video Platform
Will episodes always sort in the correct order?
Yes. Vodlix series management uses explicit season and episode numbering, so episodes always sort correctly within and across seasons, and adding a new episode places it without renumbering.
Content Management, Getting Started
Browse FAQs by topic
General
View questionsOTT Apps
View questionsSales & Marketing
View questionsVideo Platform
View questionsGetting Started
View questionsMonetization
View questionsLive Streaming
View questionsContent Management
View questionsSecurity & DRM
View questionsAnalytics
View questionsIntegrations & API
View questions
24/7 Technical Support
Rest easy knowing we've got your back and you don't need to worry about anything once you launch.
Start for free — 14-day trial
Launch Your Own Online Video Platform
- No Coding
- No Revenue Share
- 24/7 Technical Support
- Cancel anytime
Get started today
Join thousands of broadcasters on Vodlix.