Frequently Asked Questions

A template is the structure and layout, this is the brand values applied within it. You would change a template rarely and colours whenever your branding moves, which is why they are deliberately separate.

Vodlix thumbnail preview shows a small scene image as a viewer moves the cursor or scrubber along the progress bar, so they can find the right moment at a glance. It is also known as trick play.

Vodlix generates preview thumbnails dynamically from the video's key frames during transcoding, so each image is sharp and accurately represents the scene at that timestamp.

No. Vodlix preview thumbnails are optimised to load instantly as the viewer scrubs, with no delay between moving the cursor and seeing the frame.

It lets viewers jump to the scene they want in one movement, rewatch a moment without hunting for it and skip ahead confidently, instead of guessing from a timestamp.

Yes. Thumbnail preview and trick play thumbnails describe the same Vodlix capability: scene previews shown along the progress bar as a viewer seeks.

Yes, with Dynamic curation. You set a rule, a category or tags plus a sort order such as last updated, and the row refills itself as titles are added or updated. With Manual curation the row shows exactly the titles you choose.

Finishes are a better signal than views. Views mostly reflect your own promotion, while finishes show what viewers were glad they watched. The Vodlix Insights Top content report sorts titles by finishes and completion rate, so you can rank the row by what viewers actually complete.

In Vodlix Insights. Top content lists views, watch time, finishes and completion rate per title; Content lists gives each home page row its impressions, clicks, views and click-through rate; and the View funnel shows how many viewers go from view to start to finish.

A numbered Top 10 is understood instantly by viewers who open a service without a plan. Rank numbers read as a recommendation from the rest of the audience, which earns a click faster than an unnumbered shelf of posters.

That is either a conversion opportunity or an irritation depending on how it is handled. Showing which package includes it turns the moment into something useful rather than into a viewer discovering they cannot watch the thing you just recommended.

No, though ten is the convention and conventions carry meaning. What matters more is that the row is numbered, because a row of ten titles is a shelf and the same ten numbered is a statement about your service.

Yes. Convert to Manual turns a dynamic Top 10 into a hand-curated list, and a manual list shows exactly the titles you choose. Keep promotional picks in separate editorial rows, though: a Top 10 only works while viewers believe it reflects what people really watch.

Yes. Every film and series in Vodlix has a Trailers tab in its editor. Upload a trailer there and viewers see a Trailer button beside Play, and the home page hero can play it when the title is featured.

Upload a new trailer file to the title in the Vodlix CMS. Once it finishes encoding it becomes the published trailer, with no ticket, no republishing of the title and no developer involvement.

Yes. In the Content Manager, open the video row menu and choose Mark as trailer. The video moves from the Movies list to the Trailers list. Mark as video moves it back, so the change is fully reversible.

Yes. Vodlix transcodes trailers through the same pipeline as your main media, producing adaptive renditions so a trailer plays smoothly on a phone over mobile data as well as on a television.

No. In Vodlix a trailer has its own published state, separate from the title, so you can swap, refresh or remove a trailer without changing the title's availability.

No, and titles work perfectly well without one. That said, a trailer is the single cheapest thing you can add to improve how often a title gets started, because it answers in seconds what a synopsis cannot. If you are prioritising, start with whatever you are actively promoting.

Yes. Each trailer can be edited or deleted from the same list, so a cut you are no longer allowed to show or a file that turned out to be the wrong one can be taken down directly rather than needing anybody technical.