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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Live Streaming

Does this work for live channels too?

Yes, when the live stream carries several renditions: the same player adapts between them. It matters more there, because a live stream has far less buffer to absorb a problem, and a channel delivered as a single rendition has nothing to step down to.

Live Streaming, Video Platform

Can advertising run on live channels as well as on demand content?

Yes. Ads for Live TV is a switch in the Live TV settings, and content targeting can point a campaign at specific live channels, so a channel lineup can carry advertising in the same way your catalogue does.

Monetization, Live Streaming

Can viewers watch live channels on Android TV?

They can. Live channels and the electronic programme guide appear on the television alongside your on demand catalogue, so a viewer can move between a scheduled channel and a box set without leaving the app.

Live Streaming, OTT Apps

Can I sell bouquets alongside subscriptions?

Yes. Vodlix bundles work as add ons to a base subscription, as standalone purchases or as part of a premium tier, so a subscriber can hold a base plan plus one or more packs.

Live Streaming, General

Do bundles work for live channels as well as on demand?

Yes, and channels are where the model originated. A sports pack is a set of channels sold together, which is exactly the shape a bouquet describes, and the same grouping applies to on demand titles.

Live Streaming, Monetization

Does continue watching work for live content?

Resume applies to on demand titles, where there is a fixed position to return to. Live channels work differently, and catching up on something already broadcast is handled by recording, which is described under network DVR rather than here.

Live Streaming, Video Platform

What does the Vodlix EPG do?

The Vodlix EPG reads your XMLTV feed and turns it into a readable electronic programme guide showing what is on now, what is next and full schedules for every live channel, on every device.

Live Streaming, General

How do I set up the EPG on Vodlix?

Paste your EPG feed URL next to the stream and DVR URLs when adding a live channel in the Vodlix CMS. Vodlix reads the XMLTV data and keeps the guide updated automatically.

Live Streaming, Video Platform

Is the Vodlix EPG usable with a TV remote?

Yes. The Vodlix programme guide is laid out for a directional pad, with a day strip, programme list, channel column and live preview that all respond to the remote without a cursor.

Live Streaming, Video Platform

Does the EPG work on every screen?

Yes. Publish the schedule once and the Vodlix EPG appears on TV apps, mobile apps and the web, so viewers get a consistent guide wherever they browse.

Live Streaming

Can viewers find programmes easily in the EPG?

Yes. Vodlix EPG includes channel search and genre filters, and where nDVR is enabled, recently aired programmes are available for catch up directly from the guide.

Live Streaming, OTT Apps

Is the guide available on TV apps as well as web and mobile?

It is. The same schedule renders on your website, in your iOS and Android apps, and across the TV apps including Roku, Samsung Tizen, LG webOS, Android TV and Apple TV. The television layout is built for navigating with a remote rather than being a stretched version of the web view.

OTT Apps, Live Streaming

Can I run a channel without an EPG?

You can. A live channel streams perfectly well with only an HLS URL, so the guide is entirely optional. That said, channels that publish one tend to hold viewers considerably longer, because people can see a reason to stay rather than judging the channel on whatever happens to be playing when they arrive.

Live Streaming, General

Can HLS and MPEG-DASH be used for live streaming?

Yes. Both protocols support live streaming as well as video-on-demand, making them ideal for events, channels, and scheduled broadcasts.

Video Platform, Live Streaming

Can I mix content types at the top of the home page?

Yes. Editor's Pick can combine films, series, episodes and live channels in one list, and the hero moves through them in the order you set.

Content Management, Live Streaming

Do I need hardware to run an IPTV service on Vodlix?

No. The Vodlix IPTV platform runs entirely in the cloud and delivers channels through your own mobile, web and TV apps, so there are no set top boxes or servers to buy or maintain.

Video Platform, Live Streaming

How do I add live channels to Vodlix IPTV?

You add a live channel in the Vodlix CMS by entering its HLS stream URL, then set its channel number, MPAA rating and maturity level, and under EPG & DVR settings its guide feed, EPG channel ID and DVR URL. The channel appears in your apps once published.

Video Platform, Live Streaming

Can viewers pause and rewind live TV on Vodlix?

Yes. When a channel has a DVR URL, viewers can pause and rewind the live stream, and programmes that already aired can be replayed from the programme guide as catch-up. Both use the archive kept by your streaming origin, such as Flussonic.

Video Platform, Live Streaming

Does Vodlix take a cut of IPTV revenue?

No. Vodlix does not take a revenue share. You keep 100% of the income from subscriptions, pay per view events and advertising sold through your IPTV service.

Video Platform, Live Streaming

How is IPTV content protected on Vodlix?

Vodlix supports multi DRM: you add licence server URLs for Widevine, FairPlay and PlayReady in the settings. Geo rules decide in which countries a channel or title can be watched, and each channel can be free, ad supported, part of a subscription or rented.

Video Platform, Live Streaming

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