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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

Do you offer Customizations? Can we Integrate our Preferred Payment method Gateways and CDN?

Yes, we offer all kinds of customization’s in Vodlix. Any customization’s requests are chargeable separately, for which you will receive a detailed quote before any work starts and is billed to you. You can also request for a custom integration with your required Payment Gateway or CDN provider, our team will give you a detail quote for the same and integrate it upon your approval

Integrations & API, General

Are there any Hidden Charges or Taxes?

All plans include details of all the charges; you will be required to pay additional fees only if you exceed the bandwidth as per our pricing table and any storage charges if applicable. Local taxes if applicable in your country / regions are to be paid by you directly to your respective tax authorities.

General

What Payment methods are available to purchase Cloud Plans?

Vodlix supports all leading credit and debit cards, in case you want to make payments via any alternate methods, you can speak with us and request for PayPal or Wire Transfer Details.

General

Does Mobile & TV App Submissions Includes Marketing Material?

No, we only setup the App with Certificates and Publishing process. You will have to upload the screenshots & Marketing Details. Or you will share them with us and we will upload.

General, OTT Apps, Sales & Marketing

Which monetisation models does Vodlix support?

Vodlix supports subscription (SVOD), advertising (AVOD), transactional rentals and pay per view (TVOD), plus FAST style free live channels, all configured from the same platform.

OTT Apps, Monetization

Can I combine monetisation models on Vodlix?

Yes. Vodlix lets you mix subscriptions, advertising and transactional sales on one platform, so a single service earns from subscribers, ad supported viewers and one off buyers at once.

Video Platform, Monetization

Is monetisation setup complicated on Vodlix?

No. Vodlix monetisation methods are switched on and priced from the admin area, with secure integrated payment gateways, so the commercial model can go live alongside the content.

OTT Apps, Monetization

Does Vodlix monetisation work across all devices?

Yes. Vodlix monetisation spans mobile, tablets, televisions, PCs and connected devices, with app store billing handled where required, so a purchase on one device is honoured on all.

OTT Apps, Video Platform, Monetization

How do I decide which monetisation model to use?

Choose the mix that fits your content and audience: subscriptions for regular viewers, advertising for free tier reach and TVOD for premium titles and events. Vodlix lets you adjust the mix as your strategy evolves.

OTT Apps, Video Platform, Monetization

What is the Hybrid Model?

Hybrid Model is a combination of two or more monetization methods to increase the chances of revenue generation.

OTT Apps, Video Platform, Monetization

Do I need coding skills to launch a Roku app with Vodlix?

No. Vodlix develops, publishes and maintains your native Roku channel as part of the service. Your team manages content, branding and monetisation from the Vodlix CMS without writing any code.

OTT Apps

Is the Vodlix Roku app branded as my own?

Yes. The Vodlix Roku TV app is fully white label. Your name, logo, colours and catalogue appear throughout the channel, with nothing on screen pointing back to Vodlix.

OTT Apps

Who maintains and updates the Roku channel?

Vodlix maintains the Roku channel, including compatibility updates, bug fixes and changes required by Roku's platform, so ongoing upkeep never lands on your engineering team.

OTT Apps

Does the Roku app share content with my other apps?

Yes. The Vodlix Roku app runs on the same backend as your web, mobile and other TV apps, sharing one catalogue, one set of subscriber accounts and the same content lists and promotions.

OTT Apps, Monetization

Can I monetise my Roku channel?

Yes. A Vodlix Roku channel supports subscriptions, pay per view, rentals and advertising, using the same monetisation setup as the rest of your platform, and Vodlix takes no share of your earnings.

OTT Apps

How does Vodlix ensure high-quality streaming?

Vodlix builds your Roku TV App from scratch, fully native, and optimized for Roku devices. This ensures smooth performance, high-definition streaming, and a superior viewing experience for your audience.

OTT Apps

Is there support available if I encounter issues with the Roku TV App?

Yes, Vodlix offers ongoing support and maintenance to ensure your Roku TV App runs smoothly. Our team of experts is always ready to assist you with any issues or questions.

OTT Apps

How can I track the performance of my Roku TV App?

Vodlix provides comprehensive analytics tools to track viewer behavior, monitor performance metrics, and gain valuable insights. This data helps you refine your content strategy and maximize engagement and growth.

OTT Apps

Can I add interactive features to my Roku TV App?

Yes, Vodlix allows you to enhance your Roku TV App with interactive features that engage your audience and improve their viewing experience. This includes options like interactive menus, clickable content, and more.

OTT Apps

How do I get started with developing a Roku TV App?

Contact Vodlix today to learn more about creating a native Roku TV App tailored to your customization needs. Our team will guide you through the process and help you build a successful streaming channel.

OTT Apps

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