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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Integrations & API

Is Multi-CDN only useful for large streaming services?

While it offers the greatest value for enterprise platforms with global audiences, growing OTT businesses can also benefit as they expand into new regions or experience higher traffic volumes.

Video Platform, Integrations & API

How does automatic CDN failover work?

Traffic management systems continuously monitor CDN health. If one provider experiences degraded performance or an outage, requests are automatically redirected to another healthy CDN with minimal impact on viewers.

Video Platform, Integrations & API

Does Multi-CDN increase infrastructure costs?

It can introduce additional operational complexity, but intelligent routing often optimizes bandwidth usage, improves efficiency, and reduces the business impact of downtime, making it a worthwhile investment for many enterprise platforms.

Video Platform, Integrations & API

How does Vodlix support enterprise streaming?

Vodlix provides a scalable OTT platform with enterprise-grade capabilities including global content delivery, adaptive streaming, DRM protection, analytics, live streaming support, Smart TV applications, and infrastructure designed to deliver reliable streaming experiences worldwide.

OTT Apps, Video Platform, Integrations & API

What is the difference between multicast and unicast streaming?

Multicast sends a single stream of data that is shared by many users simultaneously (one-to-many). It’s efficient for many viewers watching the same live content. Unicast, in contrast, sends a separate, individualized stream to each viewer. This enables personalization (such as quality adaptation, ad insertion, user-specific DRM), on-demand playback, and works over standard HTTP/CDN infrastructure.

Video Platform, Integrations & API

What are the limitations of multicast that businesses should be aware of?

Some of the key limitations include poor support for on-demand content, difficulty implementing personalization (ads, language, subtitles), lack of compatibility with many ISPs and CDNs, higher complexity for global delivery, and constraints on analytics and content security mechanisms.

Video Platform, Integrations & API

How does using the right CDN help with unicast streaming?

A proper CDN helps reduce latency (by bringing content close to users), supports adaptive bitrate streaming to adjust video quality based on the user’s connection, enables secure delivery (DRM, token-based access, geo-blocking), supports personalization (ads, subtitles), and offers scale to handle many individual streams. It also helps with reliability and availability via multi-CDN strategies.

Video Platform, Integrations & API

When should a platform make the shift from multicast to unicast?

It’s time to shift if your platform is expanding globally, you want to serve content across multiple types of devices, you need features like ad insertion, DRM, analytics, and personalized content, or you aim to improve viewer experience with lower latency and fewer buffering issues. For most OTT or growing streaming services, making this shift around 2026 is advisable.

Video Platform, Integrations & API

Does unicast require more resources or bandwidth than multicast?

Yes, unicast generally uses more bandwidth since each viewer receives a separate stream. However, with modern CDN architecture, efficient adaptive bitrate streaming, edge caching, and scaling strategies (multi-CDN), this overhead can be managed effectively. The trade-off is worth it for the flexibility, quality, and features unicast enables.

Video Platform, Integrations & API

How does Vodlix support unicast streaming for enterprises?

Vodlix is designed for unicast from the ground up. Features include built-in multi-CDN delivery, adaptive bitrate streaming, DRM and content protection tools, support for personalized ad delivery, cross-device playback (web, mobile, smart TVs), and the ability to deliver both live and on-demand content with high quality and low latency.

OTT Apps, Video Platform, Integrations & API

Are there scenarios where multicast still makes sense?

Multicast may still be viable in closed or controlled network situations (e.g. within enterprise LANs, hotel networks, or some IPTV deployments where users are watching identical live content), especially when infrastructure is optimized for multicast. But for public internet streaming, large-scale OTT, or when flexibility and features are required, unicast is almost always a better choice.

Video Platform, Integrations & API

Do I need to handle video encoding and CDN setup myself?

If you use an OTT provider, they typically handle encoding, CDN integration, and delivery. Otherwise, you’ll need third-party services like AWS MediaConvert, Cloudflare, or Akamai.

Video Platform, Integrations & API

What role does a CDN play in video streaming?

A content delivery network distributes video across geographically dispersed servers so content is served from a location close to each viewer. This reduces latency and buffering and keeps playback smooth regardless of where the audience is.

Video Platform, Integrations & API

Do I need to build this infrastructure myself to launch an OTT service?

Not necessarily. White-label solutions such as Vodlix bundle the CDN, transcoding, DRM, and cloud scalability into a managed platform, so content owners can launch without assembling and operating each component themselves.

Sales & Marketing, Integrations & API

What is a webhook in OTT platforms?

A webhook is a real-time notification sent by a payment gateway to update the OTT system about payment events.

General, Integrations & API

Why are webhooks important for OTT payments?

They ensure instant updates for subscriptions, payments, and user access.

Sales & Marketing, Integrations & API

Are webhooks secure?

Yes, when implemented with signature verification, HTTPS, and authentication.

General, Integrations & API

What happens if a webhook fails?

Most systems retry the webhook automatically until successful delivery.

General, Integrations & API

What is idempotency in webhooks?

It ensures that duplicate events are processed only once.

General, Integrations & API

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