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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Live Streaming

Can I control which channels are recorded?

Yes. Vodlix nDVR recording is enabled per channel, so you turn it on only for channels where you hold the rights to store and replay content, keeping your service compliant.

Live Streaming, Content Management

What happens if rights restrict recording on a channel?

If recording is not enabled for a channel, the Vodlix programme guide simply does not offer those programmes for catch up playback, so viewers are never shown an option that cannot work.

Live Streaming, Content Management

How do I set up nDVR on Vodlix?

When adding a live channel in the Vodlix CMS, enter a recording source URL alongside the channel's stream URL and EPG feed. Once saved, the channel gains a past that viewers can browse and play.

Live Streaming, Security & DRM

Does a viewer need a set top box?

No. That is the point of recording in the network rather than on a device. There is no hardware to ship or support, no local storage to fill, and a viewer who switches from a television to a phone keeps everything.

Live Streaming, OTT Apps

Does recording work with our monetization?

Yes. Catch up is treated like the rest of your content, so subscription entitlements and advertising apply to a recorded programme the same way they apply to the live broadcast.

Monetization, Live Streaming

Does changing the template turn off Live TV?

It can. Full OTT Platform, Sports and News keep Live TV and the programme guide on; the other templates turn them off. If you want live channels with another template, apply the template first and then switch Live TV back on.

Live Streaming, Content Management

Can I run server-side ads on live TV channels?

Yes. Ads for live TV is one switch, the targeting macros are added to live streams too, and Publica has its own live network and stream IDs. On live channels, ad breaks follow the cue markers already in the stream.

Monetization, Live Streaming

How low is live streaming latency on Vodlix?

Vodlix delivers live streams with latency of 10 seconds or less, and includes a complimentary direct HLS software encoder so you can start broadcasting without buying encoding software.

General, Live Streaming

What delivers a Vodlix live stream?

Vodlix live streams are delivered over top tier video CDNs with scalable capacity and broad device compatibility, so a broadcast performs reliably whether the audience is small or national.

General, Live Streaming

Can I embed a Vodlix live stream on other sites?

Yes. Vodlix lets you embed branded live video on your own platform, partner sites or anywhere else you choose, while keeping full control over where the stream appears.

General, Live Streaming

Is support available for live streaming on Vodlix?

Yes. Vodlix includes round the clock online and phone support as part of the service, so expert help is available before and during live events, when it matters most.

General, Live Streaming

Who is Vodlix live streaming for?

Vodlix live streaming suits broadcasters, media companies, sports and event organisers and streaming businesses delivering live events, channels and premieres alongside on demand content.

General, Live Streaming

Can I monetize my live video streams?

Yes, you can monetize live streams through ads, subscriptions, pay-per-views, and sponsorship.

General, Live Streaming, Monetization

What is the future of live video streaming?

The future holds exciting possibilities for live streaming, including improved interactivity, augmented reality features, and 4K/8K streaming.

General, Live Streaming

How can Vodlix help with live video streaming?

Vodlix offers a comprehensive live streaming platform with customizable features, monetization options, and dedicated support to enhance your live streaming experience.

General, Live Streaming

What does Vodlix time shift do?

Vodlix time shift lets viewers pause a live channel, move backwards from the live edge to catch a missed start and then return to live at any time, all within the same player.

Live Streaming, General

Why is time shift important for live channels?

Viewers have paused everything for twenty years. A live channel without pause and rewind feels broken rather than live, and time shift is the clearest sign that a linear service is modern.

Live Streaming

Can a viewer jump back to the live edge on Vodlix?

Yes. A Vodlix viewer who has rewound or paused can return to the live edge with a single control whenever they choose, so they never lose the shared live experience.

Live Streaming, OTT Apps

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