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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

OTT Apps

Which devices can be used to watch HVOD content?

HVOD services are accessible on smart TVs, computers, smartphones, and tablets, so users can watch content anytime, anywhere.

OTT Apps

What devices does IPTV middleware support?

Middleware ensures compatibility with smart TVs, set-top boxes, computers, and mobile devices, optimizing content delivery for each device's capabilities.

OTT Apps, Live Streaming

Why are people switching from cable to OTT services?

Viewers get freedom from regional provider lock-in, access on multiple devices, and the ability to customize their viewing from the available titles. App switching also lets them combine multiple distributors for specialized programming.

OTT Apps

Is pay-per-view suitable for small businesses?

Yes. PPV is highly scalable, which makes it a practical model for businesses of all sizes, from independent filmmakers to major media companies.

OTT Apps, Monetization

What role do analytics play in video content management?

Analytics reveal video performance, audience engagement, and viewer behavior, including metrics like views, watch time, and demographics, so you can optimize your content strategy.

OTT Apps, Content Management

Why is metadata important in an OTT CMS?

Proper metadata helps content be visible and plays an important part in SEO. A CMS should provide automated metadata ingestion while allowing manual edits and handling language variations.

OTT Apps, Content Management

How is content protected on a white-label streaming platform?

Look for a provider with end-to-end encryption and robust video DRM technologies, which combat digital piracy and keep your content and platform secure.

OTT Apps, Security & DRM

When does building a custom OTT app make sense?

Build your own when you have unique feature requirements, a long-term vision to scale significantly, and access to a skilled development team.

OTT Apps

Can a white label IPTV platform scale as my audience grows?

Yes. White label platforms are designed to handle growing traffic and content libraries without a major overhaul, so performance and user satisfaction stay consistent as the user base expands.

OTT Apps, Live Streaming

When should I use pay-per-view instead of subscriptions?

Subscriptions suit ongoing exclusive content such as educational libraries, while pay-per-view works better for special events or one-off premium content.

OTT Apps, Monetization

How does Vodlix ensure translation consistency across platforms?

Vodlix’s centralized CMS maintains consistent terminology, branding, and metadata across all apps and regions.

OTT Apps, Video Platform

Which DRM approach suits subscription vs pay-per-view models?

Subscription OTT services need a flexible multi-DRM approach to reach many device types, while one-time sales or rentals benefit from DRM solutions that provide persistent licenses.

OTT Apps, Security & DRM

Can I schedule a live stream in advance?

Yes. Facebook Live lets you schedule and promote live broadcasts ahead of time, which helps build anticipation and gather a larger audience before you go live.

OTT Apps, Live Streaming

Who is Brightcove best suited for?

Brightcove is an enterprise-grade solution aimed at established brands and large-scale creators, with ad network integration, subscription and PPV models, and advanced analytics on viewer behavior and revenue.

OTT Apps, Monetization

Why is audience reach so different between the two platforms?

YouTube has billions of users worldwide, offering huge organic exposure, while Vimeo's smaller user base means less discovery but a more focused, quality-driven community.

OTT Apps

Why not just serve the highest quality to everyone?

The highest quality stalls the moment a connection dips, and a stall costs far more viewer goodwill than a softer picture. Vodlix adaptive streaming optimises for uninterrupted playback.

Video Platform, OTT Apps

Do viewers have to choose a quality setting on Vodlix?

No. The Vodlix player starts on Auto and selects the best sustainable rendition segment by segment. Viewers who want a fixed quality can pick one from the player's Settings menu.

Video Platform, OTT Apps

How do viewers add a title to their list?

Viewers press Add to My List on any title page in Vodlix web, mobile or TV apps. The control sits beside Play, so saving a title is as easy as watching it.

OTT Apps, Video Platform

Is Add to List available on every device?

Yes. Vodlix Add to List works on the website, mobile apps and every TV app, with the same control in the same place on each title page.

OTT Apps, Video Platform

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