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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

General

Which media players can play M3U8 files?

Most modern players support M3U8 out of the box, including VLC, JW Player, and video.js. You simply provide the URL of the M3U8 playlist and the player handles segmented playback automatically.

General

How do I host M3U8 files for streaming?

Place the M3U8 playlist and its media segments in a directory on a web server that can handle HTTP requests efficiently, then point your media player at the playlist URL. Because streaming transfers a lot of data, server capacity and delivery performance matter.

General

How do I fix cross-domain errors with M3U8 files?

If the playlist is hosted on a different domain than your website, browsers may block it. Enabling CORS (Cross-Origin Resource Sharing) on the hosting server to allow requests from your domain resolves the issue.

General

Is email marketing still effective for OTT platforms?

Yes. Email campaigns nurture leads and retain subscribers through personalized recommendations based on viewing history, new-release announcements, and exclusive discounts. Segmenting your list makes each message more targeted and engaging.

General

Should a new streaming service invest in paid advertising?

Paid channels like Google Ads, social media ads, and programmatic advertising help a new platform reach a broader audience quickly. Retargeting visitors who showed interest but did not subscribe is especially effective for converting warm leads.

General

How do partnerships help an OTT platform grow?

Collaborating with content creators, influencers, and complementary brands amplifies your reach through exclusive premieres, sponsored events, or co-produced originals. Cross-promotion attracts new subscribers and strengthens brand visibility.

General

What is a video aspect ratio?

An aspect ratio is the width-to-height ratio of a video frame. It shapes framing, composition, and how content is perceived across different platforms and devices.

General

When should I use a 4:3 aspect ratio?

The 4:3 ratio, once standard on televisions and early computer monitors, gives a nearly square frame. It's best suited to classic content and certain broadcasting formats.

General

What is the 21:9 ultra-widescreen ratio used for?

The 21:9 ratio adds a panoramic quality to video and is most often used in cinemas and on gaming monitors for an expansive viewing experience.

General

Which aspect ratio works best for vertical mobile video?

The 9:16 vertical ratio is optimized for full-screen mobile viewing and is the preferred format on TikTok, Snapchat, and Stories on Facebook and Instagram.

General

How does resolution relate to aspect ratio?

Resolution is the number of pixels in a frame and determines clarity, while the aspect ratio ensures the video displays correctly on each device. For example, 1080p Full HD typically pairs with a 16:9 aspect ratio.

General

Does aspect ratio really affect viewer engagement?

Yes. The right ratio shapes framing, composition, and overall aesthetic appeal, which directly influences how audiences perceive and engage with content on different platforms and devices.

General

What is the NAB Show?

The NAB Show is one of the most anticipated events in the media and entertainment industry, bringing together industry leaders and innovators in broadcast, media, and streaming from around the world.

General

Where could attendees find Vodlix at NAB Show 2024?

Vodlix exhibited at booth #W3829 in the LVCC Central Hall, where visitors could meet the team face-to-face.

General

Was there a way to get a free pass to NAB 2024?

Yes. Attendees could claim a free NAB 2024 pass by using the referral code NS2265.

General

What topics did the team showcase at the event?

Highlights included video compression advancements, cloud-based video delivery optimization, blockchain for secure content distribution, and UI/UX design for VOD platforms.

General

Why do streaming companies attend NAB Show?

It is a key venue for demonstrating next-generation products, meeting industry professionals from across the spectrum, and forming partnerships in media and entertainment.

General

How does better video compression help streaming services?

Improved compression delivers higher streaming quality at lower bandwidth, resulting in crisper playback and smoother viewing for audiences.

General

What is Metaverse streaming?

Metaverse streaming allows users to experience video content inside virtual or augmented environments with interaction and social engagement.

General

How does VR improve video streaming?

VR places viewers inside the content, increasing immersion, engagement, and watch time.

General

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