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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

OTT Apps

What does Vodlix Apps Management cover?

Vodlix Apps Management covers the configuration, build history and current version of every app platform on one screen, so you manage the whole app estate without separate developer consoles.

OTT Apps, Content Management

Which app platforms does Vodlix support?

Vodlix builds and manages apps for Android, Android TV, iOS, tvOS and Fire TV, alongside Roku, Samsung Tizen and LG webOS TV apps, all from one management screen.

OTT Apps

Do I need an engineering team for each app?

No. Vodlix treats apps as configuration rather than code, so branding and behaviour are settings and builds are produced from them. Adding a device platform is an operational step, not a hiring decision.

OTT Apps, Getting Started

How are Vodlix app builds produced?

Vodlix app builds are generated from your branding and behaviour settings in the admin area, rather than hand assembled code, so every platform stays consistent with one configuration.

OTT Apps, Getting Started

How is Apps Management different from Automated App Deployment?

Vodlix Apps Management is the ongoing manager for configurations, builds and versions. Automated App Deployment is the pipeline that generates each build from that configuration.

OTT Apps, Content Management

How do we handle an issue on an older build?

The build list records what was produced and when, so a report from a viewer on an older version can be matched to a specific build rather than guessed at, which makes both support and rollback straightforward.

OTT Apps

How does Vodlix automated app deployment work?

You set icons, splash screens, colours and app names once in the Vodlix admin area, and builds for each platform are generated from that single configuration rather than assembled by hand.

OTT Apps

Which platforms does automated app deployment cover?

Vodlix produces app builds for phones, tablets, televisions and streaming sticks, including Android, iOS, Android TV, tvOS and Fire TV, all from the same configuration.

OTT Apps, General

Why not build each app by hand?

Hand built apps drift out of sync quietly, such as a store listing carrying last year's logo for months. Vodlix builds from one configuration, so every app reflects the same branding.

OTT Apps, Monetization

What happens when my branding changes?

Update the branding once in Vodlix and every subsequent app build for every platform reflects the change, so a rebrand or seasonal update is a settings change rather than a coordinated release.

OTT Apps, Content Management

How is automated app deployment different from Vodlix Apps Management?

Automated App Deployment is the build pipeline that generates apps from your configuration. Vodlix Apps Management is the ongoing screen where you manage configurations, builds and versions over time.

OTT Apps, General

Can I tell which version is live?

Yes, builds and their versions are visible rather than being something somebody remembers. That is the difference between knowing your Fire TV app is two releases behind and finding out from a customer.

OTT Apps

Do all the apps look the same?

They share your branding and differ where the platform demands it, because a remote control and a touchscreen are not the same instrument. What building from one configuration prevents is unintended difference, which viewers read as carelessness.

OTT Apps

How often should I ship an update?

Often enough that a fix is never waiting on a release, which in practice means having the process be cheap rather than having a schedule. Teams that find shipping painful ship rarely, and their apps drift furthest from the web experience.

OTT Apps, Getting Started

What does Vodlix Autoplay Next do?

Vodlix Autoplay Next starts the next episode of a series automatically after a short countdown when the current episode ends, instead of returning the viewer to a menu.

Video Platform, OTT Apps

Does it behave the same on TV and mobile?

The behaviour is the same and its value is not. On television, stopping means finding a remote and navigating a menu, so autoplay does more work. On a phone, stopping is one tap and sessions are usually shorter anyway.

OTT Apps, Video Platform

What does the Vodlix subscriber wallet show?

The subscriber sees their balance on My Wallet and can top it up there. On the subscriber's profile your team sees the balance and a ledger of every credit and debit against it, including top ups, purchases, refunds and credits you add yourself.

Monetization, OTT Apps

Which apps do Vodlix branding assets cover?

The website and PWA, the iOS and Android apps, and the Android TV, Fire TV, Apple TV, Roku, Samsung Tizen and LG webOS apps, each with its own page of assets.

OTT Apps, Content Management

How do I know when an app is ready to publish?

Each app shows a readiness percentage and a Before you can publish panel naming the required assets that are still missing. When they are all in place it changes to Ready to publish and shows how many optional assets are still empty.

Getting Started, OTT Apps

Can I control how the splash screen behaves?

Yes. You set the minimum time it stays on screen, from 500 to 15,000 milliseconds, whether the centre logo shows, whether an animation plays over the background, bottom text with its colour and size, and native bottom branding on Android 12 and later. Apple TV and Android TV can also play an MP4 splash video of up to 10 MB.

Content Management, OTT Apps

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