Frequently Asked Questions

Yes. Sign in with Apple is enabled through your iOS app's settings, and the admin reminds you of this when you open the Apple provider. Google and Facebook login do not depend on it.

The TV app shows a sign-in code and a QR code. The viewer scans it or opens the address shown on their phone or computer, enters the code and signs in, and the TV signs itself in. They can also sign in with an email and password on the TV.

Yes. Purchases in the iOS and Android apps run through Apple and Google billing and carry the renewal terms those stores require for review. Each package carries its Apple and Google product identifiers, so the same plan is sold in the apps and on the web.

The language list on a title's Subtitles tab covers more than 200 languages and regional variants. Each track is uploaded as its own file, and viewers choose from every attached track in the player's Subtitles/CC menu.

Yes, the Template Manager allows you to make design changes across all platforms, including your website, mobile, and TV apps.

Yes. Vodlix shows a live preview of your website as you adjust colours, headers, footers and cards, and the mobile app settings show a sketch of the phone layout. TV app colours have no preview yet, so check them on a test device.

Yes. Vodlix lets you set portrait or landscape card shapes separately for default and featured content on each surface, so posters suit phones and wide cards suit televisions.

Yes. A Vodlix viewer who has rewound or paused can return to the live edge with a single control whenever they choose, so they never lose the shared live experience.

Yes, and the controls are built for each input rather than shared. Pausing with a remote and scrubbing with a thumb are different interactions, even though what happens to the stream underneath is identical.

On the title itself, as a Trailer button beside Play, and in the home page hero, which can play the trailer muted while the title is featured. It plays in your own player, so the branding and controls are the same ones the rest of your service uses rather than something visibly different.

On the home page, yes. When a title is featured in the hero, its trailer can play muted behind it. You can turn this off in the Display and Listing settings, and a separate setting controls whether the trailer in the title info window starts muted.

Every seek makes the player fetch fresh video segments from the CDN. A preview image covering 72 seconds weighs less than one of those segments, so when viewers find the right scene in one attempt instead of four, you serve fewer segments nobody watches.

Vodlix white label TV apps cover LG webOS, Samsung Tizen, Roku, Android TV and Apple tvOS, plus Amazon Fire TV, all from one catalogue and one configuration.

Yes. Vodlix TV apps are fully white label, with your logo, colours, artwork and layout applied across every platform and nothing on screen pointing back to Vodlix.

Vodlix builds the TV apps from your configuration, publishes them to each platform's store and maintains them through platform changes, so your team is not running a TV development programme.

Yes. Vodlix TV apps follow current TV UI and UX standards, with visible focus, remote friendly navigation and text readable from across the room, rather than a web layout ported to the television.

Vodlix has a dedicated page for each TV platform, including Roku, Android TV, Apple TV, Samsung Tizen and LG webOS, with details specific to that device and its audience.

Yes. The Vodlix Apple TV app is a native tvOS application built around the Siri Remote and tvOS conventions, not a browser or web view adapted for the television.

Yes. The Vodlix Apple TV app is fully white label, with your name, colours, artwork and catalogue throughout and nothing indicating the platform beneath.

No. Vodlix builds the tvOS app, publishes it to the Apple TV App Store and maintains it through Apple's platform changes, so nothing lands on your engineers.