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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Video Platform

Are there drawbacks or trade-offs when using AAC?

Yes. Some trade-offs include: licensing / patent costs; higher CPU usage during encoding or decoding (especially for complex profiles or high sample rates); possible compatibility issues with some very old or limited hardware; and that it's a lossy format (so not preserving full original fidelity like lossless formats).

Sales & Marketing, Video Platform

What bitrate/settings should I use for AAC when streaming?

Typical good settings are: for speech or podcasts: around 64-96 kbps; for stereo music: ~128-192 kbps; for high-quality or multi-channel audio: 256 kbps+ depending on channels and target devices. Testing on target devices is recommended to balance quality vs bandwidth.

Video Platform

How do I set streaming goals for the new year?

Focus on the areas that move the needle: platform functionality, user engagement, and content quality, then choose tooling that supports each of those goals.

Video Platform

What makes a streaming platform's user experience good?

A sleek, intuitive interface that attracts viewers and keeps them engaged. Strong UX is crucial for reducing churn and building viewer loyalty.

Video Platform

Why is customization important for a streaming service?

Customization lets the platform echo your brand's voice and cater to your audience's preferences, which strengthens brand identity and viewer satisfaction.

Video Platform

What monetization models can a streaming platform use?

The main options are subscription (SVOD), advertising-based (AVOD), and transactional (TVOD) video on demand. Flexibility to mix models helps ensure steady revenue.

Video Platform, Monetization

What makes Vodlix analytics different from other OTT platforms?

Vodlix offers end-to-end analytics built specifically for OTT, including AI recommendations, churn prediction, content intelligence, and real-time dashboards—all in one system.

Video Platform, Analytics

Does Vodlix support analytics for AVOD and FAST?

Yes, Vodlix provides deep ad analytics, including CPM, fill rate, ad performance, and viewer retention during ad breaks.

Sales & Marketing, Video Platform, Analytics

What type of analytics does Vodlix offer for OTT platforms?

Vodlix provides a full analytics suite, including user behavior insights, content performance metrics, churn prediction, revenue analytics, marketing insights, ad analytics, and AI-powered recommendation data.

Video Platform, Analytics

How does Vodlix help improve viewer engagement?

Vodlix uses machine learning algorithms to personalize content recommendations, optimize homepages, identify trending titles, and understand viewer behavior—leading to longer watch time and higher engagement.

Video Platform, Analytics

Can Vodlix track performance across multiple devices?

Yes. Vodlix provides device-specific analytics to show how users behave on mobile devices, web browsers, smart TVs, and connected devices, helping you optimize the user experience for each platform.

OTT Apps, Video Platform, Analytics

Does Vodlix support analytics for live streaming?

Absolutely. Vodlix tracks live viewer counts, concurrency, peak usage times, buffering ratio, engagement patterns, and device data for both live events and linear channels.

Video Platform, Analytics

Can Vodlix analytics help reduce subscriber churn?

Yes. Vodlix uses predictive AI models to detect early churn indicators, allowing you to re-engage users with offers, notifications, or personalized content suggestions before they cancel.

Sales & Marketing, Video Platform, Analytics

Is Vodlix suitable for both small and enterprise OTT platforms?

Vodlix is designed to scale. Whether you're a startup OTT platform or a global enterprise, Vodlix offers a flexible analytics engine that grows with your audience.

Video Platform, Analytics

Can I export Vodlix analytics reports?

Yes. You can export reports in multiple formats, schedule automated email reports, or connect data to external BI tools if needed.

Video Platform, Analytics

How accurate are Vodlix’s AI predictions?

Vodlix uses advanced machine learning models trained on large OTT datasets. These models continuously learn and improve, ensuring highly accurate churn prediction, trend forecasting, and recommendation relevance.

Video Platform, Analytics

How does AI improve content discovery on Vodlix?

AI analyzes viewer behavior and metadata to deliver personalized recommendations, smart playlists, and optimized home screens — helping users find content faster.

Video Platform

Can AI help reduce OTT churn?

Absolutely. AI identifies at-risk users and triggers personalized engagement strategies such as notifications, offers, and content suggestions.

Sales & Marketing, Video Platform

How does Vodlix use AI for monetization?

Vodlix supports dynamic ad insertion (DAI), contextual ad targeting, and AI-based revenue forecasting, maximizing monetization opportunities.

Sales & Marketing, Video Platform, Monetization

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