Frequently Asked Questions

App stores require digital subscriptions sold inside their apps to use their own billing, so each offer must exist per route. Vodlix gateway level packages keep those versions coherent and in step.

No. However a subscriber paid, whether through your website, the App Store or Google Play, Vodlix holds a single view of what they are entitled to, so support and reporting are never split.

App store price tiers are fixed steps that include local tax and platform commission, so in app prices rarely match web prices exactly. The store price is set in each store against the product ID the package carries, while the web price is set on the package itself.

No. The goal is that a viewer is never surprised by what they are charged, not that the figures match exactly. Vodlix lets you be clear about the price on each route.

Yes. Vodlix lets you choose which payment gateways may sell each package, so a promotional plan can be web only while standard tiers are available through every store.

Generally not directly, because the store holds that billing relationship. The honest answer is to direct them to the store, and the useful thing is that the platform records which route the subscription came through so you know before the conversation starts.

No. However the payment was taken, the platform holds one view of who is entitled to what, so support and reporting are not split by route even though the money arrived through different providers.

Yes. Home page content set in the Vodlix CMS appears in the same positions on web, mobile and TV, so a launch leads everywhere at once with no separate curation per platform.

Vodlix provides various monetization options, including subscription models, in-app purchases, and ad integrations, enabling you to generate revenue from your content directly through the app.

That is the normal arrangement. Every television platform sits on the same backend, so each one you add is extra reach rather than extra maintenance, and a subscriber moves between them on one account.

Yes. Each Vodlix live channel carries its own number, so viewers can tune directly from a remote the way they would on traditional television.

They do, in one app and on one platform. A viewer can move from a channel into a boxed set without leaving your service, and both are covered by the same subscription, rental or advertising arrangements rather than needing separate products.

Yes. Import your products and product plans first, then your subscriptions, and each subscription is linked to its plan. Recurring billing runs through your payment gateway, so plan how renewals move with our team before you switch.

Yes. Vodlix mobile apps share subscriptions, profiles, lists and watch progress with every other screen, so a viewer's experience continues seamlessly between devices.

Yes. Each title's state, such as published, unpublished or still processing, is visible directly in the Vodlix content list, so reviewing the catalogue is fast and gaps are spotted at a glance.

The monetization model is visible on the admin side against every title, and on the viewer side it is expressed by what happens when they open it. Being able to see the mix while managing the catalogue is what stops a listing filling up with titles most of your audience cannot open.

Yes. Vodlix lets you run multiple payment gateways in parallel across your platform, so different markets and payment types can be served by different providers at the same time.

Running several gateways on Vodlix lets each market pay through the provider it trusts, which raises conversion, and keeps checkout working when one provider has an outage.

Yes. Vodlix shows performance per gateway, including failed and successful transactions, so you can route volume toward the providers that settle reliably in each region.

No. Payment gateways on Vodlix can be added, enabled or removed independently, so your payment mix can evolve as your markets change without migration projects or downtime.