Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Video Platform
Can Vodlix handle multiple languages and subtitles?
Yes, Vodlix supports multiple audio and subtitle tracks, as well as multilingual metadata and UI elements for seamless user experiences.
Video Platform, Content Management
How does Vodlix ensure translation consistency across platforms?
Vodlix’s centralized CMS maintains consistent terminology, branding, and metadata across all apps and regions.
OTT Apps, Video Platform
What is a multi-DRM system and why use one?
A multi-DRM system protects content across different devices and platforms such as iOS, Android, and Windows, each of which prefers its own DRM. It delivers cross-compatibility, flexibility, a seamless plugin-free user experience, future-proofing, and lower dependence on any single platform.
Video Platform, Security & DRM
Which platform reaches a bigger live audience?
YouTube Live generally offers broader reach because it gives access to the world's largest video-sharing audience. Facebook Live is stronger for reaching a community you have already built, since streams go straight to your followers.
Video Platform
Which platform has better video quality, YouTube or Vimeo?
Vimeo generally delivers superior quality because it compresses video less aggressively, especially on paid plans, whereas YouTube compresses more heavily to ensure fast playback across devices.
Video Platform
Do integrations slow the platform down?
A well behaved one should not, because it either runs on a schedule or reacts to events rather than sitting in the path of a viewer. The ones that cause problems are usually those doing work synchronously that did not need to be.
Integrations & API, Video Platform
What is adaptive bitrate streaming on Vodlix?
Vodlix adaptive bitrate streaming encodes each title as several renditions at different resolutions and bitrates, and the player switches between them automatically as the viewer's connection changes.
Video Platform, General
Why not just serve the highest quality to everyone?
The highest quality stalls the moment a connection dips, and a stall costs far more viewer goodwill than a softer picture. Vodlix adaptive streaming optimises for uninterrupted playback.
Video Platform, OTT Apps
What does a viewer on a weak connection experience?
A Vodlix viewer on a weak connection gets a lower resolution but uninterrupted stream, and quality steps back up automatically when the connection improves, without any action from them.
Video Platform
Do viewers have to choose a quality setting on Vodlix?
No. The Vodlix player starts on Auto and selects the best sustainable rendition segment by segment. Viewers who want a fixed quality can pick one from the player's Settings menu.
Video Platform, OTT Apps
Where do the adaptive streaming renditions come from?
The renditions Vodlix adapts between are the encoding ladder you enable under Encoding & Security, anywhere from 240p to 2160p. A package can also cap the top quality by leaving HD or Ultra HD unavailable.
Video Platform
Does this work for live channels too?
Yes, when the live stream carries several renditions: the same player adapts between them. It matters more there, because a live stream has far less buffer to absorb a problem, and a channel delivered as a single rendition has nothing to step down to.
Live Streaming, Video Platform
Is adaptive streaming enough on its own?
No. It reduces how much has to be sent, and a content delivery network reduces how far it travels. Getting one right and the other wrong still produces a service that feels slow, so the two are worth treating as halves of the same problem.
Video Platform
Can I see what quality viewers actually received?
Not per rendition. Insights reports views, watch time and completion per title, and CDN Analytics reports bandwidth, requests and cache hit rate, so you can see how much was delivered and where, but there is no report of which rendition each viewer watched.
Analytics, Video Platform
What is Add to List on Vodlix?
Vodlix Add to List, or My List, lets viewers save a title with one press so it is waiting in a dedicated row when they have time to watch, instead of interest fading before a free evening arrives.
Video Platform, General
How do viewers add a title to their list?
Viewers press Add to My List on any title page in Vodlix web, mobile or TV apps. The control sits beside Play, so saving a title is as easy as watching it.
OTT Apps, Video Platform
Is Add to List available on every device?
Yes. Vodlix Add to List works on the website, mobile apps and every TV app, with the same control in the same place on each title page.
OTT Apps, Video Platform
Does the list sync across devices?
Yes. A Vodlix list belongs to the account rather than the device, so a title saved on a phone is waiting on the television that evening, and removing it anywhere removes it everywhere.
Video Platform
Why does Add to List help retention?
A waiting shortlist gives viewers a reason to return and removes the blank screen decision at the start of a session, which turns saved intent into plays and keeps subscribers engaged.
Video Platform
What is an OTT admin dashboard?
An OTT admin dashboard is the control screen of a streaming platform. In Vodlix it is the first screen after sign-in and shows new users, revenue, catalogue size, views, watch time, unique users and sessions, plus a viewership chart, top titles, upload problems, recent notifications and quick actions.
Video Platform, General
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