Frequently Asked Questions

Yes. The Engagement tiles show views, watch time, unique users and sessions for the last 7, 30 or 90 days, and each tile states the percentage change against the previous period of the same length. New users and revenue cover the last seven days.

Yes. The setup wizard can load one of twelve demo catalogues with categories, content lists, videos, series and live channels. It is tagged as sample data, and Settings, Demo / sample data, clears all of it in one action when you are ready to launch.

Only if you want them to. The Ads To Premium Users setting decides whether subscribers see ads on ad supported videos. Switch it off and subscribing is what removes the ads.

No. Vodlix video ads play in the same player as your content, with their own simple controls for pause, volume, time and full screen, so there is no second player and nothing for viewers to install.

Yes. Each Vodlix ad break is marked as an advertisement with the time it has left, shows its own progress bar and, on skippable ads, counts down to a Skip Ad button, so viewers know how long the break lasts.

A post roll ad plays once the video has finished. Fewer viewers stay to watch one, so completion is the lowest of the three, but it is also the safest break to run, because anyone who leaves has already seen the whole programme.

That is a per campaign setting. A campaign is marked skippable or not, and when it is, you set how many seconds must play before the skip becomes available. The player then shows the countdown, along with a counter for how much of the ad is left and its own progress bar.

By start and end date, by country, by category, by a maturity level range, and by which apps the campaign is allowed to run in. You can also point it at specific videos, live channels or series and cap the number of impressions, which is what makes sponsoring a single show workable.

Android TV and Google TV ship inside televisions from several major manufacturers and run on streaming sticks and set top boxes, so one Vodlix Android TV app reaches a broad installed base rather than a single brand of set.

The Vodlix Artists Manager turns cast and crew into structured records, each with a photo, an identifier and links to every title the person appears in, so viewers can follow a name across your catalogue.

Viewers often search by actor or director rather than genre. A followable artist page on Vodlix opens a route through the rest of your library that genre browsing cannot provide.

Yes. In Vodlix each person is one canonical record across the catalogue, rather than several spellings scattered through title descriptions, which keeps people based navigation reliable.

A large share of subscriber loss is failed cards rather than real cancellations. It is an administrative problem that Vodlix automated billing recovers cheaply and automatically.

Vodlix Autoplay Next starts the next episode of a series automatically after a short countdown when the current episode ends, instead of returning the viewer to a menu.

When the next episode starts on its own, continuing is the default and stopping takes effort, so most viewers keep watching. Vodlix Autoplay Next is one of the strongest session length levers available.

Yes. The Vodlix autoplay countdown includes a clear, visible control to cancel the next episode, so viewers stay in control and the feature feels helpful rather than pushy.

Yes. Vodlix Autoplay Next behaves consistently on TV apps, mobile apps and the web, with the same countdown, cancel control and transition, and progress held on the account.

It can, which is why Vodlix pairs autoplay with a visible countdown and an obvious way to stop. Respecting the viewer's control is what keeps the retention benefit without the backlash.

Generally not. Continuing from a film into an unrelated title is the behaviour viewers most often call pushy, because there is no natural next thing the way there is with an episode.

A limit on how many episodes run without any interaction is worth having. Somebody who has not touched anything for several hours is probably not watching, and continuing to stream to them costs bandwidth and helps nobody.