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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Monetization

What counts as a package on Vodlix?

A Vodlix package is anything a viewer buys on a recurring basis, including free trials, daily and weekly plans, monthly and annual subscriptions and lifetime offers, all managed with the same model.

Monetization, General

How hard is it to change subscription pricing on Vodlix?

Editing a Vodlix package is a matter of a few fields such as name, price, billing period and content access, so adding or adjusting a tier takes minutes in the CMS rather than a deployment.

Monetization

Can I run many subscription offers at the same time?

Yes. Every Vodlix package is the same shape, so multiple offers for different markets, campaigns or audiences sit side by side in one list and are managed the same way.

Monetization

Does adding a new package affect current subscribers?

No. Vodlix lets you add or retire packages without touching existing ones. Current subscribers stay on their plan and price, and a retired package simply stops accepting new signups.

Monetization, Sales & Marketing

Are free trials also packages on Vodlix?

Yes. A trial is either the Free Trial setting on a paid package, with a length in days, weeks, months or years before the plan's price applies, or a Subscription Trial package of its own. Both live in the same list and are managed like any other package, which is why you can run several trials at once.

Monetization

Do I need a developer to change pricing?

No. A package is a record with a few fields, so adding a tier or changing a price is somebody typing rather than a release. That matters less on the day you launch than it does eighteen months later, when the offer you need is not the one you built.

Monetization, Getting Started

Do packages apply across web, mobile and TV?

Yes, all of them read one list. Purchases inside the iOS and Android apps run through the stores' own billing and carry the renewal terms those stores require, so the apps pass review, but the package itself is defined once.

OTT Apps, Monetization

Where do grace periods and cancellation rules live?

In settings that apply across all packages rather than on each one. That keeps packages small and means changing something like the grace period is a single decision instead of one edit per plan.

Monetization

Can I see how each partner performs?

Yes. The Vodlix Partner Manager shows each partner's views, attributed revenue and payments due at a glance, so you can compare partners and base acquisition decisions on measured performance.

Video Platform, Monetization

How many payment gateways does Vodlix support?

Vodlix integrates with more than 23 payment gateways worldwide, covering credit and debit cards, digital wallets, mobile money services and app store in app purchases, so subscribers can pay with the method they trust.

General, Sales & Marketing, Monetization

Which payment gateways are ready to use on Vodlix by default?

Stripe, PayPal, Authorize.Net and iPay88 are configured on Vodlix by default, among others, so you can start collecting subscription and pay per view revenue immediately after launch.

Sales & Marketing, Monetization

What if the payment gateway my audience uses is not listed?

You can request a payment gateway by region and payment model, and Vodlix will add the integration for the markets you serve, so your platform is never limited to a fixed list of providers.

General, Monetization

Does Vodlix support mobile money such as M Pesa?

Yes. Vodlix supports mobile enabled payment gateways including M Pesa and IdeaBiz, which is essential for markets where mobile money is more widely used than cards.

General, Monetization

Does Vodlix have a built-in coupon code engine?

Yes, Vodlix has a built-in coupon code engine that is user-friendly and allows you to generate one or many coupons within a few minutes

General, Monetization

Can I provide rewards and appraisals to my viewers in Vodlix?

Yes, Vodlix allows you to provide rewards and appraisals to your viewers through promotional and discount offers such as a fixed amount or a percentage off.

General, Monetization

How do I make money from a video podcast?

Vodlix supports ads (AVOD), subscriptions (SVOD), pay-per-view or rental (TVOD) and a mix of these. You set a default for the platform and can change the model for any show or episode later in the editor.

Monetization

What are PPV and TVOD on Vodlix?

Pay per view (PPV) and transactional video on demand (TVOD) let a viewer buy a single title on Vodlix without a subscription, either as a timed rental or as a permanent purchase.

Monetization, General

Do viewers need a subscription to buy a single title?

No. Vodlix PPV and TVOD let viewers purchase one film, event or series without joining a plan, using the same checkout and payment gateways as the rest of your platform.

Monetization

Can I offer both rentals and purchases on Vodlix?

Yes, title by title. Rental Hours on each title decides: a number of hours makes it a timed rental and 0 makes it a permanent purchase, so one catalogue can mix rentals and purchases, each at its own price.

Monetization, Video Platform

Does PPV or TVOD require new infrastructure?

No. Vodlix transactional sales use your existing catalogue, player and payment gateways, so adding pay per view or rentals is a configuration choice rather than a development project.

Monetization

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