Frequently Asked Questions

Yes. A Vodlix subscriber can purchase a premium title outside their plan, such as a live event or early release, adding transactional revenue on top of the subscription.

Entitlement is checked when a stream is requested rather than being held by the app, and TVOD playback has its own cap on how many screens can play purchased titles at once. That is the same mechanism that protects subscription content, applied to a single purchase.

The refund is recorded against the order and the order is kept rather than deleted, so the history reads correctly afterwards. That matters when a card dispute arrives months later and you need to show what was taken and what was given back.

Yes. Pricing sits on the title, so a new release and a back catalogue film do not have to cost the same, and a title you rent out can sit beside one you sell outright at a different price. That is how most transactional catalogues actually work.

Viewers can preorder a title on Vodlix as soon as you list it, typically right after watching the trailer, which captures the purchase at the moment interest is highest rather than weeks later.

Nothing. On release day a preordered title simply appears in the viewer's Vodlix library, ready to play on every device, with no re purchase, claim link or support ticket required.

Release timing is handled by Vodlix Countdown and Premiere scheduling, which makes the title available at the exact date and time you set across web, mobile and TV apps simultaneously.

Yes. Vodlix preorder data shows how many viewers have committed and when, giving you an early demand signal you can use to adjust promotion, placement or pricing before launch.

Interest fades quickly after a viewer sees a trailer. Vodlix preorder closes the gap between wanting and buying, so demand is captured before it quietly evaporates.

It needs a page, a trailer and a date. The media itself can arrive later, which is the practical reason preordering works at all, since the whole premise is selling before the file exists on the platform.

Both cases exist and they are different propositions. For a transactional buyer it is a purchase made early. For a subscriber it is closer to a reservation, and the value to you is the demand signal rather than the revenue.

The Vodlix quality limiter sets the highest resolution each subscription plan can reach, turning your encoding ladder into pricing tiers such as SD, HD and 4K without any code.

Yes. Capped plans serve smaller renditions, and bandwidth is one of the largest variable costs in streaming, so every subscriber on an entry level quality tier costs less to serve.

No. A fixed resolution would stall on weak connections. A Vodlix quality cap sets only the maximum rendition allowed, while the player continues to adapt freely beneath it.

The renditions available to cap are defined under Vodlix Video Encoding Settings, and playback adaptation beneath the cap is handled by Vodlix Adaptive Bitrate Streaming.

Then there is nothing to gate, because a cap can only limit renditions that exist. Quality tiering and your encoding ladder are the same decision approached from two directions, and it is worth planning them together.

On a large television, yes. On a phone, frequently not, which is worth remembering before pricing the difference aggressively. The tier is most persuasive to the part of your audience watching on the biggest screen.

Yes. Vodlix lets you set a precise price and access window per title, such as a 48-hour rental for a new release or a seven day rental for a catalogue title.

Yes. Every Vodlix rental or purchase generates an invoice stored on the viewer's account and appears in their Purchases, with no manual work for your team.

Vodlix supports multiple payment gateways, including credit/debit cards, PayPal, and digital wallets, ensuring convenient transactions.