Frequently Asked Questions

Yes. Choose daily or hourly figures and a date range such as the last 7, 15 or 30 days, this week, this month or last month, then apply the filter. Every chart on the screen updates for the same period, and you can switch between your streaming, storage and thumbnail, and static file traffic.

Usually because viewers are watching at a higher quality, or because more content is coming from your origin rather than the cache. Compare bandwidth with the cache hit rate and origin traffic for the same dates to see which one it is.

Any admin whose role includes the Stats report access permission. The same permission also opens the dashboard, Insights and Reporting, so you can give operations and finance staff the reports without giving them content or billing settings.

Vodlix supports Google Chromecast and Apple AirPlay, so viewers can send playback from the Vodlix mobile app or web player to a television with a single tap.

Casting lets viewers browse and choose on the phone in their hand, where typing is easy, then watch on the big screen. It avoids remote control typing and matches how many households already behave.

No. For many households casting is the normal route to the television. Vodlix designs for it properly, with reliable playback, correct subtitles and resume support on the cast session.

Yes, pause, seek and volume all work from the phone, which is a considerably better remote control than the one that came with most televisions. Being able to scrub with a thumb rather than a directional pad is the clearest example.

It follows them, because the position belongs to the account rather than to the device or the method. Somebody who cast last night and opens the television app tonight finds the same place waiting.

A Vodlix content list is a row on your storefront, either hand picked or filled by rule, that you create, place and order yourself from the CMS and that appears on web, mobile and TV.

No. Whoever runs programming can build, reorder and activate Vodlix content lists from the admin area without deploying code, and lists can also be managed through the API.

Vodlix content search matches a title's name, its description and its tags across films, series and live channels, and can include individual episodes when that display setting is on. Genre and mood words work when they are in a title's tags.

Results start from the third character and update as the viewer types, with no need to press Enter, on the website and in the mobile web app.

Fill in rich, accurate metadata under Vodlix Metadata Management. Search reads each title's name, description and tags, so well described titles are well found titles on every screen.

Vodlix Continue Watching is a home screen rail that resurfaces every partly watched title with a progress bar and a Resume button that returns the viewer to the exact second they stopped.

Yes. Each in progress title in the Vodlix Continue Watching rail shows a progress bar, and its More Info panel shows the time remaining beside the Resume button, so the viewer knows what finishing it will take.

Yes. Every card in the Vodlix Continue Watching rail has a menu with Play From Beginning directly beside Resume, so restarting is as easy as continuing.

Yes. Playback position on Vodlix belongs to the viewer's profile rather than the device, so the Continue Watching rail is identical on a phone, television or the web.

Vodlix Continue Watching is the on screen rail for resuming in progress titles quickly. Vodlix Watch History is the viewer's full, manageable record of everything they have watched.

Yes, title by title. Each card's menu has Remove From Continue Watching. It costs nothing to offer and viewers appreciate it, particularly when a title was started by mistake or abandoned for good and should stop asking to be finished.

Positions belong to the viewer rather than being pooled across a household, which is the reason profiles exist at all. A family sharing one subscription should not be sharing one place in a series.