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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Monetization

Can I offer discounts or promo codes for rentals?

Yes. A TVOD discount under Promotions takes a percentage off rentals and purchases, with its own on and off switch.

Video Platform, Monetization

Does this keep a large catalogue tidy?

Yes. A real series hierarchy stops a show from becoming a folder of loose video files, which keeps a large Vodlix catalogue navigable for viewers and manageable for your content team.

Content Management, Monetization

Can I make money from short-form videos?

Yes. A shorts series has the same monetization settings as any series, so it can follow your platform default or be free with ads (AVOD), part of a subscription (SVOD) or paid per title (TVOD).

Monetization

What is SSAI for OTT?

Server-side ad insertion puts the ad into the video stream on a server before it reaches the viewer, so the device plays one continuous stream. It avoids ad blockers and ad software in the player, which is why it is the usual choice for TV apps and FAST channels.

Monetization, Video Platform

Does Vodlix support server-side ad insertion?

Yes. Vodlix has built-in SSAI integrations for Publica and Aniview. You switch each one on in your settings; Publica needs your network and stream IDs, and Aniview needs your publisher ID.

Monetization, Integrations & API

Which targeting macros does Vodlix send with each ad request?

Vodlix has 39 built-in macros in five groups: session and network, device and app, privacy and consent, content, and geo and URL. You pick which ones to add to video addresses and can rename each one to match your ad server.

Monetization, Integrations & API

Can I run server-side ads on live TV channels?

Yes. Ads for live TV is one switch, the targeting macros are added to live streams too, and Publica has its own live network and stream IDs. On live channels, ad breaks follow the cue markers already in the stream.

Monetization, Live Streaming

Can I turn on server-side ads for only some titles?

Yes. With Publica, a title only shows server-side ads once you switch them on for that title. Each title can also use its own stream IDs, pre-roll choice and break times instead of the site defaults.

Monetization, Content Management

How do I add ads.txt and app-ads.txt to my streaming site?

Open the Marketing settings in the Vodlix admin and paste in the lines from your ad partners. Vodlix serves them at /ads.txt and /app-ads.txt on your domain, with no release needed.

Monetization

Can I monetize my live video streams?

Yes, you can monetize live streams through ads, subscriptions, pay-per-views, and sponsorship.

General, Live Streaming, Monetization

Who appears in the Vodlix Subscribers Manager?

The Vodlix Subscribers Manager lists every subscriber on a paid plan, showing their package, whether the subscription is active or cancelled and its value, so you can read revenue health at a glance.

Monetization, Video Platform

Can I adjust a subscriber's balance on Vodlix?

Yes. Each Vodlix subscriber has a wallet and a full ledger, and you can top up the wallet from the admin area in one click, which turns a refund or goodwill credit into a single action.

Monetization

What happens to a subscriber when a payment fails?

Vodlix does not end the account immediately. You set a grace period for access to continue while the card is fixed and define what cancellation does, so the fair outcome is the default.

Monetization, Video Platform

What can I see on a single subscriber account?

Opening a subscriber in Vodlix shows their profiles, devices, notifications, interests, subscriptions, rentals and purchases, watch history, wallet and recent activity, all on one screen.

Monetization, Sales & Marketing

Can I test the whole payment flow before taking real money?

Yes. Test mode puts every payment through your gateways without charging anybody, so you can rehearse a signup, a renewal and a cancellation end to end before launch. It is the difference between finding a misconfigured gateway yourself and having your first real subscriber find it for you.

Getting Started, Monetization

Which payment gateways can subscribers pay through?

The list includes Stripe, PayPal, Authorize.net, PayStack, Square, Flutterwave, iPay88, CCBill, Rapyd, Tingg, Segpay, Magna, PayGate, PayPlus, Pay.nl and Emis, plus Apple, Google Pay and Roku Pay for purchases made inside the apps. You switch on the ones your market uses, and you can allow a different set for rentals than for subscriptions.

Monetization, Integrations & API

What billing periods can I offer with Vodlix subscriptions?

Vodlix supports daily, weekly, monthly, yearly and lifetime intervals with a period length in days, and they can run side by side in the same catalogue, such as a weekly plan next to a discounted annual plan.

Monetization, General

Does the Vodlix subscription system work with my payment provider?

Yes. The Vodlix SVOD system works with any of the 23+ integrated payment gateways, and custom gateways can be added, so subscriptions bill through the provider each market prefers.

Monetization, Getting Started

Can I offer free trials on subscription plans?

Yes. Vodlix lets you set any trial length on a package, with the trial rolling into the paid term automatically and the terms shown clearly to the viewer before signup.

Monetization

How do I differentiate subscription tiers on Vodlix?

Vodlix tiers can be differentiated by maximum video quality, number of simultaneous screens or access to specific slices of the catalogue, so the difference between plans is obvious at a glance.

Monetization

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