Frequently Asked Questions

Yes. Vodlix lets your developers build custom plugins and run them on your streaming platform, following a complete development guide that covers writing, testing, packaging and uploading the plugin.

Yes. Vodlix supports third party plugins that have been developed for and approved on the platform, and they are managed alongside your own plugins in the same plugin manager.

Extensive API documentation for plugin development is published on the Vodlix Developer Portal, covering endpoints, data models and events, so developers can integrate cleanly without guesswork.

Yes. Sessions and the accounts behind them are available through the Vodlix REST API, so a fraud tool, an internal dashboard or a support desk can work from the same records. That is usually better than exporting, because the answer somebody sees in your tool and the answer in the admin area stay the same.

The Vodlix CDN serves video from the network node nearest to each viewer, which shortens the distance data travels, so streams start faster, buffer less and stay stable under heavy load.

Yes. The Vodlix CDN has a broad cloud footprint that includes regions other content delivery networks skip, so viewers in emerging and underserved markets get the same reliable playback as major markets.

Yes. Vodlix offers a self hosted deployment under a perpetual licence alongside the managed cloud option, so operators with compliance or data residency requirements can run delivery on their own infrastructure.

Yes. The same Vodlix CDN backbone carries video on demand, OTT, live broadcast and audio streaming, so one delivery network serves every content type on your platform.

On the managed cloud CDN you can go live instantly with no infrastructure work. A custom or self hosted setup can also be designed if your business needs it.

Vodlix supports Twilio and SMS4Free for SMS; Typesense, Elastic Search and Algolia for search; HubSpot, Vertex CRM, Odoo, First Promoter and MixPanel for CRM, affiliates and analytics; and Vodlix S3 Uploader, Google Drive and Dropbox for storage. Google Analytics 4 is added in the settings. Payment gateways and TMDB have their own pages.

Not always. Some integrations come with certain plans, such as Vertex CRM and Dropbox, and a few are switched on by Vodlix on request. The Integrations screen in your admin shows what your platform offers, and our team can confirm a specific integration before you sign.

Look at its card on the Integrations screen. Connected means it is switched on and its account details are saved and accepted. "On · needs setup" means it is switched on but not doing anything yet, so finish setting it up first.

No. Switching an integration off stops it but keeps its settings and data. Switch it back on and it picks up where it left off.

No. Use one search engine at a time, because two engines do not share the job well. With no search integration switched on, your storefront uses the built-in search.

Yes. Connect it through the Vodlix REST API, or ask Vodlix to build it as a custom plugin. Either way the tool works with your platform directly, with no manual exports.

Somewhat, since each is a credential and a relationship. The comparison worth making is against the revenue from a market you otherwise cannot serve, which is usually a considerably larger number than the maintenance.

Push notifications are delivered through Firebase Cloud Messaging. You switch push on in the settings and upload your Firebase private key file, and browser notifications for your admins use Firebase as well.

It does. The gateway appears on the row, so if one provider starts failing you see it as a run of orders sharing the same name rather than as a handful of unconnected complaints. That is usually the difference between noticing on the day and noticing at the end of the month.

Partly. The Vodlix API reports an order's status, returns a viewer's own purchases and rentals and issues refunds, so a support tool or a reconciliation job can check individual orders. For totals, Reports gives revenue and new orders for any date range you choose, from the same paid orders the ledger lists.

The Vodlix REST API controls the catalogue, including videos, series, seasons and episodes, plus artwork, live channels, content lists and merchandising, and reference and reporting data.