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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Video Platform

Which devices do HLS and MPEG DASH support?

HLS plays on iOS, Android, web browsers, smart TVs and connected devices, which is why it is the Vodlix default. MPEG DASH covers Android, web and most connected TVs, but not iOS.

Video Platform

Do HLS and DASH work for both live and on demand video?

Yes. On demand titles and live channels both stream as adaptive HLS, and a title or channel can also point at an HLS stream you already run elsewhere.

Video Platform

Does adaptive streaming manage bandwidth costs?

Yes. Vodlix adaptive streaming uses bandwidth efficiently by serving each viewer only the rendition their connection can handle, which keeps delivery costs proportionate while protecting quality.

Video Platform

Does Vodlix pick the right stream for each viewer automatically?

The quality, yes: on Auto the player picks the rendition from the viewer’s connection, with no manual setup. The format is a platform setting, with HLS as the default because it plays everywhere, including iOS. With DRM on, the player also picks the licence system itself: FairPlay on Apple devices, Widevine elsewhere.

Video Platform

Can HLS and MPEG-DASH be used for live streaming?

Yes. Both protocols support live streaming as well as video-on-demand, making them ideal for events, channels, and scheduled broadcasts.

Video Platform, Live Streaming

Are HLS and MPEG-DASH secure?

Both protocols support encrypted delivery. On plans that include DRM, you add your PlayReady, Widevine and FairPlay licence servers under Video & Playback settings to protect premium and monetized content.

Video Platform

Do these protocols support multiple video qualities?

Yes. Vodlix encodes each title into the resolutions you enable, from 240p to 2160p, and the player switches between them for the best viewing any connection allows.

Video Platform

Will adaptive streaming work on low-bandwidth networks?

Absolutely. HLS and MPEG-DASH are designed to perform reliably even on slower or unstable networks by automatically lowering video quality when needed.

Video Platform

Do I need hardware to run an IPTV service on Vodlix?

No. The Vodlix IPTV platform runs entirely in the cloud and delivers channels through your own mobile, web and TV apps, so there are no set top boxes or servers to buy or maintain.

Video Platform, Live Streaming

How do I add live channels to Vodlix IPTV?

You add a live channel in the Vodlix CMS by entering its HLS stream URL, then set its channel number, MPAA rating and maturity level, and under EPG & DVR settings its guide feed, EPG channel ID and DVR URL. The channel appears in your apps once published.

Video Platform, Live Streaming

Can viewers pause and rewind live TV on Vodlix?

Yes. When a channel has a DVR URL, viewers can pause and rewind the live stream, and programmes that already aired can be replayed from the programme guide as catch-up. Both use the archive kept by your streaming origin, such as Flussonic.

Video Platform, Live Streaming

Does Vodlix take a cut of IPTV revenue?

No. Vodlix does not take a revenue share. You keep 100% of the income from subscriptions, pay per view events and advertising sold through your IPTV service.

Video Platform, Live Streaming

How is IPTV content protected on Vodlix?

Vodlix supports multi DRM: you add licence server URLs for Widevine, FairPlay and PlayReady in the settings. Geo rules decide in which countries a channel or title can be watched, and each channel can be free, ad supported, part of a subscription or rented.

Video Platform, Live Streaming

How do I manage my content on Vodlix?

Vodlix’s Video CMS allows you to upload, categorize, and manage your on-demand video library. From the CMS, you can control monetization, platform customization, analytics, and security features.

Video Platform, Live Streaming

What does the Vodlix Language Manager control?

The Vodlix Language Manager controls the languages your interface is drawn in, including menus, buttons and system messages, kept separate from how your catalogue content is translated.

Video Platform

Can I add interface languages myself on Vodlix?

Yes. Vodlix lets you install the languages your markets need, review their translations and activate each one when it is ready, without disrupting the live site.

Video Platform

How does Vodlix handle right to left interface languages?

Right to left support is a property of the language in the Vodlix Language Manager, so the layout, alignment and reading order flip automatically for Arabic, Hebrew and Urdu.

Video Platform

Is the interface language linked to the content language?

No. Vodlix manages interface language and catalogue language separately, so a viewer can have menus in one language and title descriptions in another.

Video Platform

Does the LG app need separate hardware?

No. The Vodlix webOS app runs directly on the LG television a viewer already owns, installed from the LG content store, with no streaming stick or set top box required.

OTT Apps, Video Platform

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