Frequently Asked Questions

Yes. The Vodlix LG webOS app shares one backend, catalogue, subscriber accounts and content lists with your web, mobile and other TV apps.

A thumb rating takes one tap and no thought, so far more viewers use it than a five star scale. High participation is what makes the Vodlix like and dislike data useful.

Vodlix uses ratings to shape what each viewer is recommended next and as a quality signal alongside watch time, showing which titles satisfied viewers rather than just attracted clicks.

No. Vodlix ratings are a private signal used for personalisation and operator analytics, not a public score, so ratings drive recommendations without influencing other viewers.

The rating sits beside Play on web, above Play on TV and where the thumb naturally rests on mobile, so it is always at the point where the viewing decision happens.

To the account, so somebody who rates a film on the television sees the effect when they open the app on their phone. Anything else would be confusing, because viewers do not think of themselves as having a separate relationship with each screen in the house.

Watch history records what happened. A rating records what somebody thought about it. A title that gets started and abandoned and a title that gets finished and loved look similar in a view count and completely different once you have sentiment beside it, which is why the two are worth reading together.

Yes, as an optional integration. The Real-time Chat integration adds chat rooms backed by Firebase, PubNub or Ably, and you switch chat on for the titles you choose, such as a live event. Comments and one-tap ratings are built into the platform.

Yes. Signed-in viewers post comments under the player on the watch page, reply to each other and vote comments up or down. Visitors who are not signed in can read existing comments and are asked to sign in when they want to take part.

Yes. In a phone browser the watch page shows the same comments thread as on a computer, and the title page has the thumbs-up Rate button under Play. A viewer can rate or comment on one screen and see it on the other.

There is a control to refresh the guide directly, so a correction sent by a provider can be pulled in immediately rather than waiting for the next scheduled poll. Schedule errors are visible to every viewer at once, which is why being able to fix one on the spot matters.

Yes, for the admin area. Administrators confirm sign-in with a code from an authenticator app as well as their password, and Force 2FA for All Admins makes every administrator set up 2FA before they can use the admin area. Viewers sign in with a password or a one-time code sent by text or email.

The viewer enters a mobile number or email address, receives a four-digit code by text message or email, and types it in to sign in. You can offer codes next to email and password, make the code form the default, or require codes for every login and signup.

The address the attempts came from is locked for the time you set. Viewers and admins have separate limits: for viewers you choose the number of attempts, the minutes they are counted over and the lockout length, and for admins the number of attempts and the lockout length.

It controls the title and logo text, the description and short description, categories, content lists, cast, maturity level, content rating tags, MPAA rating, free tags and the SEO meta fields on every item in your catalogue. Those values feed platform search, filters, genre rows, recommendations and search engine indexing.

Yes. Each title has an SEO Settings tab with its own meta title and meta description, and those become the title page's page title and meta description, its Open Graph and Twitter card, and its VideoObject structured data — the things search engines and AI assistants read.

At upload. The video, the descriptions, the categories and cast, the SEO fields and the artwork are all tabs of the same editor, so a title is described before it goes live. Details can also be pulled from The Movie Database or drafted with Vodlix Intel.

Vodlix search reads your metadata directly, so a title is only findable by the words it carries. A film with no tags and a one line synopsis will not be found by anyone who does not already know its name.

Yes, because the values that matter most are shared records rather than free text. Categories, cast and content lists are each defined once in their own manager and chosen on every title, so the same genre or actor cannot exist under five spellings.

Viewers meet your catalogue through search, genre rows and More Like This lists, and all three are built from metadata. Precise categories, cast and tags put the right title in front of someone in one step instead of several.