Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Video Platform
Can metadata be different in each language?
Yes. A title has a Translations tab for its name and synopsis per installed language, categories and artists can be translated from their own managers, and artwork can be set per language too, so a viewer browsing in German reads German metadata.
Video Platform, Content Management
Are Vodlix mobile apps designed for touch?
Yes. Vodlix mobile apps are built for touch and small screens, with gestures, thumb sized targets and layouts that suit phones and tablets rather than a shrunken web page.
Video Platform, OTT Apps
Why not put every video on one grid?
A single grid with a search box only serves viewers who already know what they want. It abandons viewers browsing by mood and those arriving from an advert, which is why Vodlix offers spotlight, categories and a full listing.
Video Platform, Content Management
What is the Spotlight in Vodlix movies listing for?
The Vodlix Spotlight places the titles you are promoting at the top of the listing on web, mobile and TV, so a viewer who arrived from an advert sees that title immediately rather than alphabetised among thousands.
Content Management, Video Platform
Can viewers still see the whole catalogue?
Yes. The Vodlix full listing shows every title in the catalogue with sorting and filtering by title, release date, popularity or recent additions, so the completist has direct access to everything.
OTT Apps, Video Platform
Can I control how the catalogue is sorted?
Yes. Vodlix lets you set default sort orders and available filters for the full listing, so the catalogue is presented the way viewers actually think about it.
Video Platform, Content Management
Can I see which titles have not finished processing?
Yes, from the admin side, where the catalogue can be filtered by conversion status as well as by publish state, monetization model and type. That is how you catch a title that failed to encode before a viewer finds it rather than after.
Content Management, Video Platform
Is the viewer listing the same catalogue as the admin one?
Yes, one catalogue with two views. A correction made in the admin appears to viewers immediately rather than requiring anything to be republished, which is the point of not keeping a separate copy for the front end.
Content Management, Video Platform
Who benefits from Vodlix multicast support?
Telecoms, cable operators, hotels, campuses and enterprise networks benefit most, because they control the network between the headend and the subscriber and can deliver live channels at broadcast scale.
Live Streaming, Video Platform
Is my subscriber the same customer on both paths?
They should be, and that is the point of running one platform underneath. The catalogue, guide, entitlements and account are shared regardless of how a stream physically reached somebody.
Live Streaming, Video Platform
Does Vodlix support multi-audio for video content?
Yes, you can upload audio and video content with multiple audio tracks, allowing your viewers to watch their favorite shows in their preferred language.
Video Platform
Does Vodlix provide subtitles and multi-audio in multiple languages?
Yes, Vodlix's video player supports subtitles and multi-audio in multiple languages, allowing your viewers to watch their favorite content in their preferred language.
General, Video Platform
Where do content translations live in Vodlix?
Translations are stored on the title itself, one panel per language beside the media and artwork, so a translated synopsis travels into every row, search result, recommendation and app.
Video Platform, Getting Started
How many audio tracks can a title carry on Vodlix?
A Vodlix title can carry multiple audio tracks, combining the original language soundtrack with as many dubbed versions as its stream holds. The player lists every one of them in its Audio track menu.
Content Management, Video Platform
How do viewers choose an audio track on Vodlix?
Viewers open the Vodlix player's Settings menu and pick a language under Audio track while the title plays, switching between the original and any dub without restarting playback.
Video Platform, OTT Apps
Why do multiple audio tracks expand reach?
A dubbed title is actually watched in a market rather than merely being technically available, which shows in completion rates and retention when a Vodlix service expands internationally.
Video Platform
Which track does a viewer get by default?
The track marked as the default in the title's stream, normally the original language. Mark the track most of your audience should hear as the default, because many viewers never open the audio menu at all.
Video Platform
Does this work on television as well as web and mobile?
Yes. The same tracks are listed wherever the title plays on the Vodlix player, and its TV interface has a Subtitles and Audio panel built for the remote. A track choice applies to that viewing; the next title starts on its own default track.
OTT Apps, Video Platform
How many automatic notifications does Vodlix send?
There are 61 notification events: 26 for viewers and 35 for your admins. Viewer events cover sign-up, passwords, payments, subscriptions and calendar reminders. Admin events cover videos, series, payments, settings changes and admin sign-ins from a new device.
Video Platform
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