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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Video Platform

Can I see how each partner performs?

Yes. The Vodlix Partner Manager shows each partner's views, attributed revenue and payments due at a glance, so you can compare partners and base acquisition decisions on measured performance.

Video Platform, Monetization

Can I track partner performance using the Partner Manager?

Yes, the Partner Manager provides tools to track partner performance, including content views, earnings, and audience engagement metrics. This data helps you evaluate the effectiveness of each partnership and make informed decisions.

Video Platform

How do partners access the Partner Manager dashboard?

Partners can access the Partner Manager dashboard through their own dedicated login on the Vodlix platform. Once logged in, they can manage their content, view analytics, and track their earnings and performance.

Video Platform, Analytics

Is the Partner Manager user-friendly?

Absolutely! The Partner Manager is designed to be user-friendly and intuitive, making it easy for both you and your partners to navigate and use its features effectively.

Video Platform

How secure is the Partner Manager?

The Partner Manager is built with robust security features to protect sensitive information, including financial transactions and partner data. Vodlix prioritizes security to ensure a safe and reliable experience for all users.

Video Platform

Can I manage multiple partners simultaneously through the Partner Manager?

Yes, the Partner Manager is designed to handle multiple partners simultaneously. You can easily manage and monitor all your partnerships from a single dashboard, streamlining the entire process.

Video Platform

Can I run a podcast streaming platform on Vodlix?

Yes. The Podcast template renames movies to episodes, series to podcasts and artists to hosts, on your website and in the admin. Your platform then reads like a podcast network, not a film service.

Video Platform, Getting Started

Can I use Vodlix as an education streaming platform?

Yes. The Educational template calls your videos lectures, courses, modules and lessons, names the people instructors and groups them by subject. The live area is called Live Classes. There is also a Training & Guides template for staff training and onboarding.

Video Platform, Getting Started

Can I start a video podcast network on Vodlix?

Yes. Vodlix has a Podcasts & Talk platform type and a Podcast terminology template. Each show gets a page with seasons and episodes, hosts are credited as Hosts, and the network runs on your own website, mobile apps and TV apps under your brand.

Video Platform, Content Management

Which devices can viewers watch my video podcast on?

Vodlix publishes the same catalogue to your branded website, iOS and Android apps and TV apps, so every show and episode is available on the screens your audience uses.

OTT Apps, Video Platform

What thumbnail formats does Vodlix support?

Vodlix supports both portrait and landscape thumbnails on every title, and uses each format automatically where it fits your layout on web, mobile and TV.

Video Platform, Content Management

Why offer both portrait and landscape thumbnails?

Portrait posters suit phones and vertical grids, while landscape cards suit televisions and horizontal rows. Storing both on Vodlix means every surface shows artwork in the shape that works best.

Video Platform, Content Management

Do Vodlix thumbnails stay consistent across devices?

Yes. Consistent aspect ratios per surface keep rows aligned and grids even, so the Vodlix catalogue reads as one cohesive service rather than a patchwork of mismatched art.

Video Platform, Content Management

Can I use thumbnails to feature content on Vodlix?

Yes. Vodlix lets featured card shapes differ from default shapes, so eye catching portrait or hero artwork can highlight key films and series in prominent placements.

Video Platform, Content Management

Do thumbnails affect viewer engagement?

Yes. A strong thumbnail is the first thing a viewer sees and the main reason they click. Artwork that fits its placement on Vodlix captures attention where stretched or cropped images lose it.

Video Platform, Content Management

Can I offer both rentals and purchases on Vodlix?

Yes, title by title. Rental Hours on each title decides: a number of hours makes it a timed rental and 0 makes it a permanent purchase, so one catalogue can mix rentals and purchases, each at its own price.

Monetization, Video Platform

What does a viewer have to do on release day?

Nothing. On release day a preordered title simply appears in the viewer's Vodlix library, ready to play on every device, with no re purchase, claim link or support ticket required.

Monetization, Video Platform

How do viewers switch profiles on Vodlix?

Viewers pick a profile on the Who's watching? screen after signing in, and can move to another at any time with Switch Profile in the account menu, without logging out.

Video Platform

Does each Vodlix profile keep its own watch history?

Yes. Each Vodlix profile has its own watch history, Continue Watching row and My List, so one person's viewing never mixes with another's on a shared account.

Video Platform

Can I control content by profile on Vodlix?

Yes. Each Vodlix profile has a maturity level and sees only titles rated within it, using the Maturity Level you set on each title in the admin, which makes a shared account safe for younger viewers.

Video Platform

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