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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Video Platform

Does Restrict Signup prevent unauthorised access?

Yes. With Vodlix Restrict Signup only approved users can create accounts and reach the platform, and gated features keep content private to the members you have admitted.

Video Platform

What does the Vodlix sales dashboard track?

The Vodlix sales dashboard shows today's and this month's income, active and inactive subscriptions, orders and renewals, total revenue and churn rate, a 30-day chart of orders, active subscribers and revenue, and a subscription breakdown for each package.

Video Platform, Analytics

Can I see how each package performs on Vodlix?

Yes. The Subscription Breakdown lists each package with its active and inactive subscriptions and its count for the last 7 days, so you can optimise the offers that drive value and retire the ones that underperform.

Video Platform, Analytics

Does the sales dashboard help me make decisions?

Yes. Vodlix sales metrics are actionable: you see revenue, orders and churn together, day by day and package by package, so you can refine pricing, promotions and content investment based on data rather than guesswork.

Video Platform, Analytics

Can I analyse revenue over time on Vodlix?

Yes. The Performance Overview chart shows orders, active subscribers and revenue for each of the last 30 days, and the General Revenue report under Reporting covers any date range you choose, with a country filter.

Video Platform, Analytics

How detailed is Vodlix sales reporting?

The sales dashboard is the headline view. Its shortcuts open the orders, subscriptions, subscribers and cancellations behind each total, and Reporting adds General Revenue, New Orders, Churn Rate and Growth Rate reports for the date range you set.

Video Platform, Analytics

Is the Vodlix Sales Dashboard easy to use?

Absolutely! The Vodlix Sales Dashboard is designed to be user-friendly and intuitive. It streamlines revenue tracking and management, making it easy to monitor your sales performance and make necessary adjustments to optimize growth.

Video Platform, Analytics

How can the Sales Dashboard help with customer retention?

By tracking churn rate and other key metrics, the Sales Dashboard helps you understand customer behavior and identify areas for improvement. This enables you to implement strategies that enhance customer experience, increase satisfaction, and reduce churn.

Video Platform, Analytics

Can the Sales Dashboard provide insights for making strategic decisions?

Yes, the Vodlix Sales Dashboard offers deep insights into key sales metrics that are crucial for strategic decision-making. By analyzing these insights, you can refine your approach, optimize revenue streams, and ensure your business achieves long-term success.

Video Platform, Analytics

Is a Vodlix streaming website SEO friendly?

Yes. Every movie, series and live channel gets its own page with a readable URL, a page title and meta description, a canonical tag, Open Graph and Twitter tags and VideoObject structured data. You control the URLs, robots.txt and search engine visibility from the admin.

Video Platform

Can I set a meta title and description for each video?

Yes. The content editor has an SEO Settings section for every title, with a meta title and a meta description. They are used in search results, link previews and structured data, and the editor shows the recommended length for each.

Video Platform

Does Vodlix support Facebook Pixel?

Yes. Add your Facebook Pixel ID in the Marketing settings and the pixel runs on your streaming website, so you can measure Facebook and Instagram ad campaigns and build retargeting audiences. A Disable Facebook Pixel switch turns it off without deleting the ID.

Video Platform

Can viewers browse series by genre on Vodlix?

Yes. A genre filter sits at the top of the Vodlix series listing, because most viewers choose a show by mood rather than by title, and filtering narrows a long list quickly.

Video Platform, OTT Apps

How do viewers switch seasons in a Vodlix series?

A short overlay lists the available seasons over the show page, marks the current one and dismisses with a single control, so viewers change seasons without leaving the page or losing their place.

Content Management, Video Platform

Does finishing a season advance to the next automatically?

Yes. Because Vodlix stores seasons and episodes as a real structure, finishing the last episode of one season offers the first episode of the next, so viewing continues without returning to browse.

OTT Apps, Video Platform

What happens at the end of a season?

Because seasons and episodes are a real structure rather than a naming convention, finishing the last episode of one season can lead into the first of the next. That only works if the platform understands the hierarchy, which is why it is modelled rather than inferred from file names.

Content Management, Video Platform

How does Vodlix structure a TV series?

Vodlix stores a series as a real hierarchy: episodes belong to seasons and seasons belong to a show. The structure is explicit data, not a naming convention, so ordering, navigation and search all work from it.

Content Management, Video Platform

What details can each episode carry on Vodlix?

Each episode in Vodlix carries its own still image, synopsis, episode number and running time, so viewers see exactly where they are in a long show and can find a specific episode by search.

Content Management, Video Platform

What do viewers get from this structure?

A season picker on the title page, episodes listed with their own stills and synopses, the next episode offered as one finishes, and a resume point that remembers the exact episode rather than only the show.

OTT Apps, Video Platform

Does Vodlix support short-form vertical video?

Yes. Vodlix Shorts lets you publish vertical 9:16 videos as shorts series, grouped into volumes. They are managed in the same CMS as your films and series, with the same upload, publishing and monetization.

Content Management, Video Platform

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