Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Video Platform
Do I need coding skills to use the Templates Manager?
No. The Vodlix template editor is intuitive and requires no technical expertise, so brand and marketing teams can own the platform's appearance directly.
Video Platform
Are template changes applied in real time?
Yes. The Vodlix template editor updates the preview as you make adjustments, so a change is visible the moment you make it across web, mobile and TV layouts.
Video Platform
Does the Templates Manager cover every device?
Yes. Web, mobile and TV are all styled from the same Vodlix template editor, so one set of design decisions produces a consistent look on every surface.
Video Platform
How is the Templates Manager different from Custom Templates?
The Vodlix Templates Manager is the live editor for adjusting the active design. Vodlix Custom Templates handles previewing, customising and activating whole alternative templates.
Video Platform
How does the Template Manager improve my platform’s user experience?
By providing full control over your platform’s design, the Template Manager helps you create a more visually appealing and engaging experience for your viewers.
Video Platform
Does Vodlix provide a template like Netflix?
Yes, Vodlix offers a template similar to Netflix for your platform.
Video Platform
Does Vodlix provide a template like Amazon Prime?
Yes, Vodlix also provides a template similar to Amazon Prime.
Video Platform
What is thumbnail preview on Vodlix?
Vodlix thumbnail preview shows a small scene image as a viewer moves the cursor or scrubber along the progress bar, so they can find the right moment at a glance. It is also known as trick play.
Video Platform, Content Management
How are Vodlix preview thumbnails generated?
Vodlix generates preview thumbnails dynamically from the video's key frames during transcoding, so each image is sharp and accurately represents the scene at that timestamp.
Video Platform, Content Management
Do preview thumbnails slow down the player?
No. Vodlix preview thumbnails are optimised to load instantly as the viewer scrubs, with no delay between moving the cursor and seeing the frame.
Video Platform, Content Management
How does thumbnail preview help viewers?
It lets viewers jump to the scene they want in one movement, rewatch a moment without hunting for it and skip ahead confidently, instead of guessing from a timestamp.
Video Platform, Content Management
Is thumbnail preview the same as trick play thumbnails?
Yes. Thumbnail preview and trick play thumbnails describe the same Vodlix capability: scene previews shown along the progress bar as a viewer seeks.
Video Platform, Content Management
Do viewers need to do anything to enable it?
No. Where it is available on a channel it is simply there in the player controls, which is the point. A feature people have to discover or switch on is a feature most of your audience will never use.
Live Streaming, Video Platform
Can every title on Vodlix have its own trailer?
Yes. Every film and series in Vodlix has a Trailers tab in its editor. Upload a trailer there and viewers see a Trailer button beside Play, and the home page hero can play it when the title is featured.
Content Management, Video Platform
Is a trailer published together with its title?
No. In Vodlix a trailer has its own published state, separate from the title, so you can swap, refresh or remove a trailer without changing the title's availability.
Video Platform, Content Management
Where do viewers see the trailer?
On the title itself, as a Trailer button beside Play, and in the home page hero, which can play the trailer muted while the title is featured. It plays in your own player, so the branding and controls are the same ones the rest of your service uses rather than something visibly different.
OTT Apps, Video Platform
Do viewers need a subscription to watch a trailer?
No. A trailer ignores the monetization of the title it belongs to, so it plays for signed-out visitors even when the film itself is subscription or rental only. Trailers never run ads either. A trailer behind a paywall could not sell the title.
Monetization, Video Platform
Does the trailer play automatically?
On the home page, yes. When a title is featured in the hero, its trailer can play muted behind it. You can turn this off in the Display and Listing settings, and a separate setting controls whether the trailer in the title info window starts muted.
OTT Apps, Video Platform
What are trick play thumbnails on Vodlix?
Vodlix trick play thumbnails are small preview frames taken every two seconds along a video's running time. They appear above the progress bar when a viewer hovers in the browser, and as a filmstrip when they seek with a TV remote, showing the scene before they jump to it.
Video Platform, General
Why do trick play thumbnails matter?
They turn several guessing seeks into one precise movement, which feels smoother for the viewer and cheaper for you, since every seek discards the buffer and fetches new video segments.
Video Platform
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