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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Analytics

Where can I see the numbers behind the Top 10?

In Vodlix Insights. Top content lists views, watch time, finishes and completion rate per title; Content lists gives each home page row its impressions, clicks, views and click-through rate; and the View funnel shows how many viewers go from view to start to finish.

Analytics, Content Management

Are trailer plays counted separately from the film?

Yes. A trailer play is recorded as its own event against the trailer rather than the title it promotes, so trailer interest is not mixed into how often the film itself is watched.

Analytics, Sales & Marketing

How do I tell whether my trial is working?

Look at what people did in the first week rather than at the conversion number alone. Because trials, viewing and payments all sit against the same accounts, you can read behaviour and outcome together instead of reconciling two systems.

Analytics, Monetization

Is a plan change recorded?

Yes, as an event against the account with the adjusted charge beside it. That gives support a factual answer to any question about a bill, rather than somebody reconstructing what probably happened from two systems.

Monetization, Analytics

Can I see which tiers people move between?

Yes, and it is one of the more useful things you can know about your pricing. A tier nobody upgrades into is priced or described wrong, and one everybody leaves in month two was oversold. Both readings come out of your reports rather than out of guesswork.

Analytics, Monetization

Should I embed my own trailers or upload them?

Upload your trailers through Vodlix Trailers Management. They then play in your branded player, stay on your storefront and are transcoded for every device, rather than relying on an external host.

Analytics

Can I see how much storage and bandwidth I am using?

Yes, both are reported on the same screen as the encoding settings, which is deliberate. The decision about how many renditions to generate is a cost decision, and it should be made next to the numbers rather than separately from them.

Analytics, Video Platform

How does watch history help me as an operator?

It powers your continue watching rails, which is one of the strongest returning visit prompts a streaming service has, and it feeds your analytics with completion data. Knowing which titles get finished rather than merely opened is what tells you where your catalogue budget is working.

Analytics, Content Management

What analytics and reporting tools does Vodlix offer?

Vodlix provides in-depth analytics, including user engagement, watch time, churn rate, revenue tracking, and AI-driven insights for data-driven decisions.

Sales & Marketing, Analytics

Do Vodlix apps include analytics and reporting?

Yes. Vodlix provides reports and analysis so you can track viewer behavior, analyze bandwidth consumption, and check your content's reach and audience, helping you make decisions that increase performance and profits.

OTT Apps, Analytics

Does Vodlix offer analytics for performance tracking?

Yes. Access powerful viewer insights and performance analytics to understand engagement, retention, and revenue trends.

Video Platform, Analytics

What analytics are available to track engagement?

Our analytics dashboard provides real-time insights on views, unique viewers, watch duration, drop-off points, and completion rates. Data can be filtered by user role, program, or date range and exported via CSV or API.

Video Platform, Analytics

Does Vodlix provide analytics and reporting?

Yes, Vodlix offers detailed analytics on viewership, engagement, revenue, and performance to help you make data-driven decisions.

Video Platform, Analytics

Does Vodlix provide reporting and analytics tools?

Yes, Vodlix has easy-to-use reporting and analytics tools that provide insights into your content's performance and help you make necessary changes to target a larger audience.

General, Analytics

What is Vodlix Reports & Analytics?

Vodlix Reports & Analytics is a tool that provides you with complete data related to the performance of your platform, giving you an overview of your audience's viewing patterns and helping in easier strategy planning.

General, Analytics

What kind of reports are available with Vodlix Reports & Analytics?

Vodlix Reports & Analytics provides reports on revenue analysis, order information, top-rated content, device tracking, location metrics, and video analytics.

General, Analytics

Can I export and save the data from Vodlix Reports & Analytics?

Yes, you can export and save the data for future reference.

General, Analytics

Can I see the daily reports on revenue with Vodlix Reports & Analytics?

Yes, Vodlix Reports & Analytics provides you with daily reports on revenue, which will help you in knowing where you stand and what more needs to be done to achieve your business goals.

General, Analytics

Can I see the most watched devices and content on my platform through Vodlix Reports & Analytics?

Yes, Vodlix Reports & Analytics allows you to see which devices have been used the most to view your content and which TV Shows/movies have the top ratings.

General, Analytics

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