Frequently Asked Questions

Billing migration requires careful handling of subscription status, plans, renewal dates, payment relationships, and payment-provider requirements. Sensitive payment credentials may need to remain with the original payment provider.

Not necessarily. A properly planned migration can transfer customer account information so users can continue using their accounts on the new platform.

The timeline depends on platform complexity, data volume, applications, billing systems, integrations, and testing requirements. Vodlix states that its migration projects typically take around four to eight weeks, depending on complexity.

Yes. A partial migration can be appropriate when a business wants to retain parts of its existing infrastructure while moving specific components.

Test account access, subscriptions, billing, content playback, metadata, apps, DRM, geographic restrictions, analytics, and critical customer journeys.

Use a defined data-mapping process, backups, validation rules, test migrations, reconciliation, and a final synchronization before production cutover.

Yes. Vodlix provides migration services for existing OTT platforms and states that it can migrate content, customer data, and payment data, with final testing and post-launch support.

A pre-launch phase lets you generate awareness, build an audience before going live, test the platform with early users, secure partnerships, and drive early sales through pre-launch promotions. It lays the groundwork for a much stronger official launch.

Combine social media campaigns with teasers and countdowns, email marketing with sneak peeks and exclusive offers, influencer collaborations, press releases to media outlets, and contests or giveaways. Together these build anticipation and a community before day one.

Launching across multiple devices maximizes revenue and your chances of success, but it should be a strategic choice based on each platform's audience size and supported countries. White-label providers like Vodlix can deliver apps to multiple streaming devices from a single dashboard.

Yes. Vodlix supports migration for businesses moving from other OTT platforms.

Yes. The setup wizard can load one of twelve demo catalogues with categories, content lists, videos, series and live channels. It is tagged as sample data, and Settings, Demo / sample data, clears all of it in one action when you are ready to launch.

To get started, simply sign up on the Vodlix platform, choose the Android app option, and begin customizing your app. If you need assistance, our support team is available to guide you through the process.

Yes. The Vodlix Android TV app is fully white label, with your name, logo, colours and catalogue throughout and nothing pointing back to Vodlix.

No. Vodlix treats apps as configuration rather than code, so branding and behaviour are settings and builds are produced from them. Adding a device platform is an operational step, not a hiring decision.

Vodlix app builds are generated from your branding and behaviour settings in the admin area, rather than hand assembled code, so every platform stays consistent with one configuration.

Plain text in a synopsis is not searchable or followable. A Vodlix artist record lets viewers explore everything a person appears in and lets search and recommendations use the connection.

Often enough that a fix is never waiting on a release, which in practice means having the process be cheap rather than having a schedule. Teams that find shipping painful ship rarely, and their apps drift furthest from the web experience.

Yes. Test mode puts payments through your gateways without charging anybody, so a signup, renewal, failure and cancellation can be rehearsed end to end. It is worth doing, because a misconfigured gateway looks correct until money is supposed to move.

No. Vodlix runs on major cloud infrastructure including AWS, so bursts are absorbed rather than predicted, and you avoid both over provisioning for a rare peak and failing when demand spikes.