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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

What was special about the 2024 NAB Show Centennial?

The 2024 edition celebrated 100 years of the show and was positioned as the pinnacle event for the global broadcast, media, and entertainment industry.

OTT Apps

How does better video compression help streaming services?

Improved compression delivers higher streaming quality at lower bandwidth, resulting in crisper playback and smoother viewing for audiences.

General

Why does UI/UX design matter for VOD platforms?

An intuitive, engaging interface makes content easier to discover and watch, which directly boosts viewer engagement on on-demand platforms.

Sales & Marketing

What is Metaverse streaming?

Metaverse streaming allows users to experience video content inside virtual or augmented environments with interaction and social engagement.

General

How does VR improve video streaming?

VR places viewers inside the content, increasing immersion, engagement, and watch time.

General

What role does AR play in OTT platforms?

AR adds interactive overlays like live stats, shopping options, and visual effects to real-world viewing.

General

Are Metaverse streaming platforms expensive to build?

With platforms like Vodlix, OTT businesses can scale features gradually without heavy upfront costs.

General

Can OTT platforms monetize Metaverse content?

Yes, through virtual tickets, ads, digital goods, subscriptions, and branded experiences.

Sales & Marketing

Which industries benefit most from Metaverse streaming?

Entertainment, sports, education, fitness, music, and live events.

General

Is Metaverse streaming only for VR headsets?

No. Users can access experiences via mobile, desktop, AR devices, and smart TVs.

OTT Apps

How does Vodlix support future OTT innovation?

Vodlix offers flexible architecture, advanced monetization, and integration readiness for immersive technologies.

Sales & Marketing

What does “zero downtime migration” mean when moving from Uscreen to Vodlix?

Zero downtime migration means the transition happens without interruption to your users — content, subscriptions, and access remain live and functional during the switch. The DNS update, data sync, content import/testing are planned so that users don’t face any service outage.

Sales & Marketing, Getting Started

What elements are migrated in a Uscreen → Vodlix migration?

Key elements include video content (files, thumbnails, metadata, categories/tags), user account data (profiles, viewing history, subscription status), payment processing integration, and UI/UX or frontend design (templates, branding).

Sales & Marketing, Video Platform, Getting Started

Will customers have to re-enter their billing or login information after migrating from Uscreen?

No. Vodlix handles payment and user account migration securely. Existing subscribers won’t need to re-enter payment details or sign up again; login credentials, subscription status etc., are preserved.

Sales & Marketing, Getting Started

How long does the migration process from Uscreen to Vodlix typically take?

The full migration process (content, users, setup, testing) generally takes 4-8 weeks, depending on how complex your setup is (size of video library, number of users, custom UI needs, etc.).

General, Getting Started

Will the design or look of my streaming platform change after migration?

You’ll have options. You can replicate your Uscreen look or redesign/upgrade branding and interface. Vodlix offers flexible UI tools, templates, and full customization so you can refresh your platform if desired.

General, Getting Started

Is it possible to migrate partially (just content, or just apps) rather than the entire platform?

Yes. Vodlix supports both full platform migration and partial migration (for example, migrating only your app(s) or certain content/functions while keeping parts of your existing system).

OTT Apps, Getting Started

Will my streaming playback quality or content delivery be impacted after migration?

No negative impact is expected. In fact, Vodlix aims to improve streaming performance using global CDN, adaptive encoding, and device compatibility. All content is tested in staging before going live.

Video Platform, Getting Started

How is data security handled during migration (user data, payment, metadata)?

Migration is done using secure protocols and tools; Vodlix ensures user credentials, payment info, content metadata are transferred securely and compliantly. Backups and rollback plans are also in place.

Video Platform, Getting Started

What are the benefits of migrating from Uscreen to Vodlix?

Some benefits include greater customization and branding control, more monetization models (SVOD, AVOD, TVOD, hybrid), better scalability for large content/user base, enterprise features like DRM, live TV, catch-up TV, real-time analytics, and potentially lower or more predictable pricing.

Sales & Marketing, Video Platform, Getting Started

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