Frequently Asked Questions

An ingest folder is a door into your platform and should be treated like one, with separate credentials per partner. That way access can be revoked for one relationship without disturbing any of the others.

Vodlix geo fencing controls where each title, package or the whole platform can be streamed, by allowing or blocking specific countries based on the viewer's location at playback.

Geo fencing enforces your licensing agreements by blocking playback in territories where you do not hold the rights, so your distribution stays aligned with studio and distributor contracts.

Films, sports rights, live events, exclusive releases and market specific libraries benefit most, because these are the assets where regional rights are most often restricted or sold separately.

Yes. Vodlix lets you publish selected titles per market based on demand, launch plans or licensing, so each regional audience sees the catalogue you intend for them.

When adding a live channel in the Vodlix CMS, enter a recording source URL alongside the channel's stream URL and EPG feed. Once saved, the channel gains a past that viewers can browse and play.

Entitlement is checked when a stream is requested rather than being held by the app, and TVOD playback has its own cap on how many screens can play purchased titles at once. That is the same mechanism that protects subscription content, applied to a single purchase.

The Vodlix API provides catalogue and user counts, a sales summary for a date range, category IDs and platform details such as the software version, so integrations always know what they are working against.

Yes. Pause and rewind on live channels are now the baseline test of whether linear TV feels current, and Vodlix time shift meets it on every enabled channel.

Yes. Every Vodlix package carries its own trial, so different plans can offer different lengths, and a campaign package can be hidden from the plans page and shown only through its ?code= link. Switching one trial off does not affect the others.

Yes. Every Vodlix user record has a Login as user button that opens your storefront signed in as that viewer, so support staff see their plan, profiles and catalogue and can diagnose an issue before the viewer asks twice.

So a support question about one person, such as their plan, devices or last session, is answered in a minute from one screen rather than assembled from four separate systems.

Yes. Vodlix User Management surfaces the subscription dates, registered devices, country, profile maturity levels and recent activity needed to answer why a title will not play for a particular person, which is the question that costs support teams most time.

No. A video hosted on an external service is reachable without your platform, so it cannot be gated by Vodlix conditional access. Paid content must be uploaded and hosted on Vodlix.

When an embedded video ends, the hosting service's own recommendations can appear inside the player, which may send your viewer to other content outside your platform.

Early play lets a compatible video be watched from the original before transcoding has completed. It is genuinely useful for urgent content, and the interface states plainly that it exposes the original file publicly, so it is a trade to make knowingly rather than a free convenience.

Yes. Vodlix offers multi-DRM protection (Widevine, FairPlay, PlayReady) along with piracy control features.

Yes. Geo-fencing allows or blocks countries per channel and per title, and the CAS and user control manager enforces territory, age, and screen limits at the stream, not only in the interface. Premium streams can also be protected with DRM.

Yes, your content is secured with Multi-DRM support to prevent piracy and unauthorized downloads across all supported devices.

We provide advanced DRM (Digital Rights Management), geo-blocking, and watermarking to prevent unauthorized access and piracy.