Schedule a meeting with our OTT expert to grow your streaming business today!Book a MeetingContact Us
en$
Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

What type of Business models does Vodlix support?

Vodlix supports all business models such as SVOD, TVOD, and AVOD.

Video Platform

What kind of control do I have over my content on Vodlix?

You have complete control over the content on your platform. You can reduce the risk of content publishing or illegal actions by using 3rd party services. You can distribute your content as per your requirement and provide a safe way for your customers to access videos.

General

What is the maximum video quality available on Vodlix?

Vodlix allows you to endorse a quality viewership of up to 8K. You can decide the playback time, resolution, and service management at your OTT platform.

OTT Apps

Is Vodlix secure and scalable?

Yes, Vodlix is secure, powerful, and scalable with a CDN streaming engine. You can publish your videos across the globe with our powerful encoding and streaming engine. The streaming path is optimized to the edge user, providing a pleasant experience while ensuring high quality of service (QoS).

General

What is OTT Monetization Model?

OTT Monetization Model is a way of earning revenue through online video content by charging the users for specific content viewership.

OTT Apps, Monetization

What is the best monetization method for my platform?

The best monetization method for your platform depends on your target audience, content offered, and your platform's business strategy.

Video Platform

What is the advertisement-supported monetization model (AVOD)?

AVOD is the advertisement-supported monetization model where revenue is generated through advertisements placed on the platform.

OTT Apps, Monetization

How can I generate revenue through TVOD?

You can generate revenue through TVOD by providing individual content and charging users for per video streaming content instead of the entire package.

OTT Apps, Video Platform, Monetization

What is Subscription Video on Demand (SVOD)?

Subscription Video on Demand (SVOD) is a monetization model where users pay a recurring fee for access to a platform's content.

OTT Apps, Video Platform, Monetization

What formats does Vodlix support for subtitles?

Vodlix supports SRT and VTT captions formats. SRT is the most commonly used format and is easily customizable.

OTT Apps

Can I add multiple subtitles in different languages?

Yes, Vodlix allows you to add multiple subtitles in different languages in just a few clicks.

General

Can I set default subtitles in languages other than English?

Yes, you can set default subtitles in different languages to cater to a wider audience.

General

How can I upload large files of subtitles to Vodlix?

Vodlix supports bulk upload of subtitles via SFTP, making it easy to upload large files without missing any text.

General, Content Management

What is the difference between subtitles and closed captions?

Subtitles are text alternatives for the dialogue in a video, while closed captions describe additional sounds and noises present in the video.

General, Content Management

What payment gateway options are available in Vodlix?

Vodlix offers multiple integrated payment gateway options including Stripe, PayPal, Authorize.Net, Rapid, CCBill, iPay88, and segpay.

General, Sales & Marketing

Can I request a custom payment gateway integration in Vodlix?

Yes, Vodlix allows custom payment gateway integration as long as you have tech support and valid documents.

Sales & Marketing

Is my revenue earnings protected in Vodlix?

Yes, Vodlix ensures secure revenue earnings with the option to choose preferred payment methods such as credit, debit, or phone portals.

General

Can I track my payments in Vodlix?

Yes, Vodlix offers an efficient system to track payments and transactions through customized dashboards.

General

Does Vodlix have automatic billing procedures?

Yes, Vodlix has a secured automatic system for sending subscription packages and payment details as soon as the viewer logs in.

General

What is a custom theme?

Custom themes are specialized and customizable templates and themes designed to enhance the user experience on a website. They are engineered to provide a polished look on any device and are designed to suit specific requirements.

General

Always on

24/7 Technical Support

Rest easy knowing we've got your back and you don't need to worry about anything once you launch.

Start for free — 14-day trial

Launch Your Own Online Video Platform

  • No Coding
  • No Revenue Share
  • 24/7 Technical Support
  • Cancel anytime

Get started today

Join thousands of broadcasters on Vodlix.