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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

Can the interface and the catalogue use different languages?

Yes. Interface language and catalogue language are set separately, and each title can carry its own translated title, synopsis and metadata for every installed language.

General

Does Vodlix support right-to-left languages?

Yes. Arabic, Hebrew and Urdu display right to left on all devices, including TV and mobile apps.

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Can one title have several audio languages?

Yes. A title can hold its original audio plus dubs as alternate tracks. Viewers switch under Settings > Audio track without restarting, and choose subtitles separately.

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Can I restrict titles to certain countries?

Yes. Geo-fencing allows or blocks countries per title, per package or for the whole platform, enforced at the stream before playback.

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Can I run live TV channels with a programme guide?

Yes. Add channels with an HLS stream and an XMLTV feed for the guide, with catch-up and time shift where enabled. Live TV is available on Apps+ plans.

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Can I release a new episode at an exact time?

Yes. Set a release date and time and the title goes live at that minute on web, mobile and TV together. Moving the date means editing one field.

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Can I premiere in some countries before others?

Yes. Release scheduling works together with country restrictions, so you can open a title in each territory when its rights begin.

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Can viewers watch trailers without an account?

Yes. Trailers are free to watch, with no paywall or ads, and signed-out visitors can play them.

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Can viewers pre-order a premiere?

Yes, for pay-per-title releases. On release day the title appears in the buyer's library on every device, and you can see how many viewers pre-ordered and when.

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How does Vodlix protect content from piracy?

With multi-DRM (Widevine, FairPlay and PlayReady), no fallback to unprotected playback, blocked direct file access, allowed and blocked domain lists, and signed URLs.

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Which TV platforms does Vodlix support?

LG webOS, Samsung Tizen, Roku, Android TV (including Google TV and Android set-top boxes), Apple TV and Fire TV.

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Will the TV apps carry my brand?

Yes. The apps are white label and published under your brand. The Apple TV app is published under your own Apple developer account.

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Who builds and maintains the apps?

Vodlix builds, publishes and maintains the TV apps. Store submission work is quoted separately; see the pricing page for details.

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Can viewers watch on a TV that has no app?

Yes. Viewers can cast from the mobile app or web player with Chromecast or AirPlay, with the phone controlling pause, seek and volume.

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Which plans include TV apps?

TV apps are available from the Business plan. Apple TV and Roku apps are on Enterprise, and LG and Samsung apps are on agreed terms. See the pricing page for the full list.

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Who can upload videos to my platform?

Your team and the content partners you approve, each with their own login. Viewers take part through comments, replies, votes and ratings.

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How can I make money from my videos?

Run ads, sell memberships, charge per title, or combine them. The model can be set per video, so free shorts can promote paid shows.

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Can I moderate comments?

Yes. Comments and ratings have platform-wide on and off switches, only signed-in viewers can post, and staff with Admin Delete Access can remove comments.

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Can I pay creators who publish on my platform?

Yes. The Partner Manager sets a revenue model per partner and handles earnings approval, payouts, invoices and a ledger.

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Does Vodlix take a share of my revenue?

Not on fixed-price plans, which have 0% revenue share and no per-subscriber fee. See the pricing page for all plan options.

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