Frequently Asked Questions

Vodlix tracks which API keys and credentials are held by which external systems, so they can be reviewed, rotated and revoked from the admin area rather than forgotten until they cause a problem.

A well behaved one should not, because it either runs on a schedule or reacts to events rather than sitting in the path of a viewer. The ones that cause problems are usually those doing work synchronously that did not need to be.

As few as do the job. Each one is a credential to look after and a dependency that can fail, and platforms accumulate them without anybody deciding to. Keeping a list of what is live is worth more than it sounds.

Some are read only and some are not, and it is worth knowing which is which before enabling one. An integration that can create or modify records is a considerably larger trust decision than one that only reads.

Vodlix adaptive bitrate streaming encodes each title as several renditions at different resolutions and bitrates, and the player switches between them automatically as the viewer's connection changes.

The highest quality stalls the moment a connection dips, and a stall costs far more viewer goodwill than a softer picture. Vodlix adaptive streaming optimises for uninterrupted playback.

A Vodlix viewer on a weak connection gets a lower resolution but uninterrupted stream, and quality steps back up automatically when the connection improves, without any action from them.

No. The Vodlix player starts on Auto and selects the best sustainable rendition segment by segment. Viewers who want a fixed quality can pick one from the player's Settings menu.

The renditions Vodlix adapts between are the encoding ladder you enable under Encoding & Security, anywhere from 240p to 2160p. A package can also cap the top quality by leaving HD or Ultra HD unavailable.

Yes, when the live stream carries several renditions: the same player adapts between them. It matters more there, because a live stream has far less buffer to absorb a problem, and a channel delivered as a single rendition has nothing to step down to.

No. It reduces how much has to be sent, and a content delivery network reduces how far it travels. Getting one right and the other wrong still produces a service that feels slow, so the two are worth treating as halves of the same problem.

Not per rendition. Insights reports views, watch time and completion per title, and CDN Analytics reports bandwidth, requests and cache hit rate, so you can see how much was delivered and where, but there is no report of which rendition each viewer watched.

Vodlix Add to List, or My List, lets viewers save a title with one press so it is waiting in a dedicated row when they have time to watch, instead of interest fading before a free evening arrives.

Viewers press Add to My List on any title page in Vodlix web, mobile or TV apps. The control sits beside Play, so saving a title is as easy as watching it.

Yes. Vodlix Add to List works on the website, mobile apps and every TV app, with the same control in the same place on each title page.

Yes. A Vodlix list belongs to the account rather than the device, so a title saved on a phone is waiting on the television that evening, and removing it anywhere removes it everywhere.

A waiting shortlist gives viewers a reason to return and removes the blank screen decision at the start of a session, which turns saved intent into plays and keeps subscribers engaged.

It gives returning viewers somewhere to land instead of an empty decision, which lifts repeat sessions. It is also a clean demand signal, because saving is deliberate. Titles that collect saves without being watched are usually telling you something about pricing, placement or availability.

An OTT admin dashboard is the control screen of a streaming platform. In Vodlix it is the first screen after sign-in and shows new users, revenue, catalogue size, views, watch time, unique users and sessions, plus a viewership chart, top titles, upload problems, recent notifications and quick actions.

Yes. The Engagement tiles show views, watch time, unique users and sessions for the last 7, 30 or 90 days, and each tile states the percentage change against the previous period of the same length. New users and revenue cover the last seven days.