Frequently Asked Questions

Yes. Press Customize to reorder, resize, remove and add widgets and to switch between layouts. A layout can be set as the default for everyone, so new team members start with the same view.

Yes. Choose Dark Mode in the account menu at the top right of the admin to switch the panel to dark, and switch back from the same menu.

Yes. The setup wizard can load one of twelve demo catalogues with categories, content lists, videos, series and live channels. It is tagged as sample data, and Settings, Demo / sample data, clears all of it in one action when you are ready to launch.

Open the Cache menu in the bottom bar of the admin and refresh the site, or use the Cache Manager to refresh only the area that changed, such as videos, lists or settings. With auto-publish on, most edits go live without this step.

Vodlix plays video ads inside the player and shows sponsored slots in the TV and mobile apps for viewers on an ad supported tier, so non paying viewers still generate revenue through advertising.

Only if you want them to. The Ads To Premium Users setting decides whether subscribers see ads on ad supported videos. Switch it off and subscribing is what removes the ads.

Vodlix ads appear as pre roll, mid roll and post roll breaks inside the player, and as labelled sponsored slots on the home screen of the TV and mobile apps. Video campaigns are set up in Ads Manager in the CMS.

No. Vodlix video ads play in the same player as your content, with their own simple controls for pause, volume, time and full screen, so there is no second player and nothing for viewers to install.

Yes. Each Vodlix ad break is marked as an advertisement with the time it has left, shows its own progress bar and, on skippable ads, counts down to a Skip Ad button, so viewers know how long the break lasts.

A post roll ad plays once the video has finished. Fewer viewers stay to watch one, so completion is the lowest of the three, but it is also the safest break to run, because anyone who leaves has already seen the whole programme.

VAST is the standard format ad servers and networks use to hand an ad to a video player. Point a break at a VAST tag and the ad is requested at playback, which means campaigns can change without anyone editing the title. It is the route to take when you are selling through a network or filling programmatically.

Whenever you want certainty about exactly what plays. A creative plays an MP4 you host, with the duration, skip time and click through address you set, and no ad server in between. It suits house promos, trailers for your own catalogue, and sponsors you sold yourself. Many operators attach creatives as a guaranteed floor and let a VAST tag fill whatever is left.

Yes. Content targeting points a campaign at specific videos, live channels or series, so a two minute clip can run without an interruption while a feature carries a sponsor of its own. Nothing forces one pattern across the whole catalogue.

That is a per campaign setting. A campaign is marked skippable or not, and when it is, you set how many seconds must play before the skip becomes available. The player then shows the countdown, along with a counter for how much of the ad is left and its own progress bar.

By start and end date, by country, by category, by a maturity level range, and by which apps the campaign is allowed to run in. You can also point it at specific videos, live channels or series and cap the number of impressions, which is what makes sponsoring a single show workable.

Each campaign carries a priority, so you decide which one wins rather than leaving it to chance. That is how a directly sold sponsorship takes precedence over network fill.

Yes. Any ad server or network that issues VAST tags can fill your breaks, so you are not locked into one source of demand, and campaign targeting decides which countries, categories, apps and titles each one reaches.

That is your call, and it is one setting. Most operators switch off Ads To Premium Users so that subscribing is what removes the ads. Because advertising and subscriptions run on the same platform, you can set that boundary wherever it makes commercial sense.

Yes. Ads for Live TV is a switch in the Live TV settings, and content targeting can point a campaign at specific live channels, so a channel lineup can carry advertising in the same way your catalogue does.

Your reports and sales dashboard show what subscriptions and rentals earn, and every campaign in Ads Manager carries its impressions, so you can compare what the free tier returns against what subscribers pay and move titles between the two on evidence rather than instinct.