Frequently Asked Questions

Yes. Vodlix lets country restrictions, age ratings and date windows apply to the same title together, so a film can be gated by market, maturity and release period at once.

Yes. Titles carry a maturity level along with content rating tags and an MPAA rating, so a catalogue can be filtered by what is appropriate rather than only by genre. That is often a regulatory requirement rather than a nicety, particularly for services that carry both family and adult programming.

They do, and that is the whole point of enforcing at the stream. An app cannot decide for itself that somebody is entitled, because it is never asked. It requests a stream and the platform either issues one or does not, which is why an old app version cannot become a way around your rules.

User levels separate viewers, staff and administrators, so access to billing, settings and account records can be kept away from people whose job is publishing content. Everybody signs in as themselves rather than sharing a login, which also means you can tell who did what afterwards.

CDN analytics for video reports how your content delivery network delivers your streams: how much bandwidth and how many requests it served, how much came from cache, how your origin storage performed, where the traffic was served from and how many requests failed. In Vodlix it is a screen in your admin under Stats & Report.

No. CDN analytics shows how well the network delivered your video, while viewer analytics shows what people watched. Requests are not views, because one play is delivered as many small segments. Use Reports & Analytics for views and watch time.

The higher the better, because cached requests are answered from a data centre near the viewer. A falling rate means more traffic is going back to your origin, which makes playback slower and delivery more expensive. A short dip after publishing new titles is normal and recovers as the cache warms up.

Yes. Choose daily or hourly figures and a date range such as the last 7, 15 or 30 days, this week, this month or last month, then apply the filter. Every chart on the screen updates for the same period, and you can switch between your streaming, storage and thumbnail, and static file traffic.

Usually because viewers are watching at a higher quality, or because more content is coming from your origin rather than the cache. Compare bandwidth with the cache hit rate and origin traffic for the same dates to see which one it is.

Any admin whose role includes the Stats report access permission. The same permission also opens the dashboard, Insights and Reporting, so you can give operations and finance staff the reports without giving them content or billing settings.

Vodlix supports Google Chromecast and Apple AirPlay, so viewers can send playback from the Vodlix mobile app or web player to a television with a single tap.

Casting lets viewers browse and choose on the phone in their hand, where typing is easy, then watch on the big screen. It avoids remote control typing and matches how many households already behave.

Yes. Vodlix Chromecast and AirPlay support extends your service to televisions without a native app, including older smart TVs and sets on platforms you have not built for.

No. For many households casting is the normal route to the television. Vodlix designs for it properly, with reliable playback, correct subtitles and resume support on the cast session.

The viewer browses, searches and picks a title on their phone or laptop, then casts playback to the television, leaving the phone free while the title plays on the big screen.

Yes, pause, seek and volume all work from the phone, which is a considerably better remote control than the one that came with most televisions. Being able to scrub with a thumb rather than a directional pad is the clearest example.

It follows them, because the position belongs to the account rather than to the device or the method. Somebody who cast last night and opens the television app tonight finds the same place waiting.

That is one of its main benefits. Casting reaches televisions and streaming sticks you have not built for, which widens your addressable audience without another build or another store review.

A Vodlix bundle or bouquet is a commercial set of titles or live channels, such as a sports pack, that subscribers buy as a group and that grants access to every item in the set at once.

A genre row on Vodlix is editorial and exists for browsing. A bouquet is commercial and exists for selling and entitlement. Vodlix keeps the two separate so merchandising and billing stay clean.