Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Most Recent Questions
Why grant access by group rather than by title?
Granting access per title stops scaling as a catalogue grows. Vodlix bundles grant access to the whole set at once, and adding a channel to a bouquet extends access to every subscriber who holds it.
Content Management, Monetization
What can go in a Vodlix bouquet?
A Vodlix bouquet can contain live channels, films, series or a mix, so you can build a sports pack, a premium channel tier, a kids' collection or a regional pack with its own price.
Content Management
Can I sell bouquets alongside subscriptions?
Yes. Vodlix bundles work as add ons to a base subscription, as standalone purchases or as part of a premium tier, so a subscriber can hold a base plan plus one or more packs.
Live Streaming, General
What happens when I add a title to a bundle?
Everybody who already holds that bundle gets it, which is the entire point. It is the difference between a new season appearing for existing subscribers automatically and somebody having to grant it to each tier by hand.
Content Management, Monetization
Can bundles be sold on their own?
A bundle becomes something people buy when a package or a transaction points at it. The bundle defines what is included, and the package defines the price and the billing period, which keeps the two decisions separate.
Monetization
Do bundles work for live channels as well as on demand?
Yes, and channels are where the model originated. A sports pack is a set of channels sold together, which is exactly the shape a bouquet describes, and the same grouping applies to on demand titles.
Live Streaming, Monetization
What is a content list on Vodlix?
A Vodlix content list is a row on your storefront, either hand picked or filled by rule, that you create, place and order yourself from the CMS and that appears on web, mobile and TV.
Content Management, Video Platform
What is the difference between manual and dynamic content lists?
A Vodlix manual list holds exactly the titles you choose in the order you set. A dynamic list fills itself from a category or tag, sorted by default order or most recently updated, and stays current with no maintenance.
Content Management
Do content lists appear on every device?
Yes. Vodlix web, TV and mobile apps read the same content lists, so a row built once appears in the same order in the living room, on the phone and on the web.
Content Management
Do I need code to arrange the Vodlix home page?
No. Whoever runs programming can build, reorder and activate Vodlix content lists from the admin area without deploying code, and lists can also be managed through the API.
Content Management, Video Platform
Can I reuse a seasonal content list on Vodlix?
Yes. Every Vodlix content list has an active flag, so a seasonal row can be switched off and brought back later with its running order intact rather than rebuilt from memory.
Content Management
Can a content list be shown as a Top 10 row?
Yes. Set a content list's type to Top 10 and the row shows its titles with large rank numbers. It can be curated by hand or filled dynamically from a category or tag, like any other list.
OTT Apps, Content Management
Who needs access to change the rows?
Whoever runs your programming. Building and reordering lists happens in the admin area, so merchandising your home screen is an editorial task rather than something that waits on a release.
Content Management, Getting Started
What does Vodlix content search look through?
Vodlix content search matches a title's name, its description and its tags across films, series and live channels, and can include individual episodes when that display setting is on. Genre and mood words work when they are in a title's tags.
Video Platform, Content Management
How fast are Vodlix search results?
Results start from the third character and update as the viewer types, with no need to press Enter, on the website and in the mobile web app.
Video Platform
Do I need to index content separately for search?
Not with the built in search. It reads your live catalogue, so a title is findable as soon as it is published and unpublished titles never appear. If you connect Algolia, Typesense or Elasticsearch instead, new titles appear once that service has indexed them.
OTT Apps
Does Vodlix search work on TV and mobile apps?
Yes. The website and the mobile web app share one search, your branded mobile and TV apps query the same catalogue through the Vodlix API, and a dedicated Roku search feed makes your titles findable in Roku's own search.
Content Management
How do I improve search results on Vodlix?
Fill in rich, accurate metadata under Vodlix Metadata Management. Search reads each title's name, description and tags, so well described titles are well found titles on every screen.
Video Platform
What can I do to improve search results on my platform?
Fill in your metadata properly. Complete synopses and useful tags, including genre and mood words, are what search reads, so a catalogue that has been described carefully is far easier to search than one where only the titles were filled in.
Content Management, Getting Started
What do viewers see when a search returns nothing?
A clear "No results" message for their query with a prompt to try a different title, genre or keyword, so they can adjust the search straight away instead of wondering whether it worked.
General
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