Push Notifications for OTT Platforms

What Push Notifications Do for Your OTT Platform

Push notifications on your OTT platform tell viewers when something they care about is ready, and the same system keeps your team up to date. Vodlix has 61 notification events: 26 for viewers and 35 for your admins. Viewers get push notifications on their phones, in-app messages and branded emails for sign-up, payments and subscriptions. Your team gets alerts in the admin panel, by email and as browser notifications. You can turn each event on or off and choose how it is delivered, with no code. It suits growth, CRM and operations teams who want fewer missed releases and faster answers when something goes wrong.

Push to phones

Viewers hear when it starts.

61 automatic alerts

For viewers and your team.

Channels per event

Push, email, in-app or browser.

A phone lock screen with a push notification for a new Harbor Lights episode, beside the Notification Pusher page that broadcasts it with a link to the episode

Send Push Notifications to Your Viewers' Phones

You can send a push notification to every viewer who uses your app, or to one device, straight from the admin panel. Write a title and a short message, choose Broadcast, and add the content ID of an episode or film so the app knows which title it is about. The notification arrives on the lock screen under your app's name and logo. Push is delivered through Firebase Cloud Messaging to your branded mobile apps. Viewers who never allowed notifications on their phone do not receive them.

A viewer release calendar with reminder bells on the web and on a phone, and the push notification that says The European Night is starting soon

Remind Viewers With a Push Notification When a Show Starts

Viewers can ask to be reminded about any live event or upcoming release on your calendar, and the platform sends the reminder for you. Each entry on the calendar has a bell. A signed-in viewer taps it, and when the time comes they get a push notification and an in-app message saying the title is starting soon. Four calendar events cover this: a reminder, a daily "out today" digest, "live event starting soon" and "live event started". The daily digest goes only to viewers who asked about something that day, never to your whole audience.

Send Branded Emails for Sign-Up, Payments and Subscriptions

Every account and billing message your viewers receive is an automatic email with your logo and colours. There are 22 of them, including the welcome email, email verification, password resets, one-time sign-in codes, receipts, invoices, failed payments and subscription changes. Each template has a subject and body you can edit, a preview, a test send and its own on/off switch. The logo comes from your branding settings, and you can set an accent colour for the buttons and links. For newsletters and campaigns to viewers who opted in, see email marketing.

Viewer notification settings for calendar events, with push, in-app and email channels ticked per event and an on/off switch for each

Choose Push, In-App or Email for Each Viewer Notification

You decide which notifications your viewers get and how each one is delivered. The notification settings list every event in groups, with a switch to turn it on or off and a tick box for each channel it supports. Calendar reminders can go out by push, in-app and email; account and billing messages go by email. Enable all and Disable all work across the whole list, and each group has its own All on and All off. Open any event to preview what the push, the in-app message and the email will say before it reaches anyone.

Admin notification center with unread, warning and critical counts and alerts for a failed encoding, a failed payment and a new device sign-in

An Admin Notification Center for Failed Uploads, Payments and Sign-Ins

Your team sees what is happening on the platform in one notification center, without checking each screen. 35 admin events cover videos and series, payments and subscriptions, settings changes and sign-ins to an admin account from a new device. They arrive under the bell in the admin panel and in a full inbox that counts unread, warning and critical items. You can filter by status or severity, search, mark items read and clear the inbox, and read items older than three months are removed on their own. A failed encoding or a failed payment is marked critical, so it is never lost among routine updates.

My Notification Settings: in-app, email and browser notification switches for each video event, chosen by each admin

Let Each Admin Choose Email, In-App or Browser Notifications

Each admin picks how they personally receive every alert: in the admin panel, by email, as a browser notification, or any mix. Browser notifications appear on the desktop even when the admin tab is closed. One person can get failed encodings everywhere while a colleague keeps only in-app messages, and bulk buttons switch a whole channel on or off at once. Personal choices only narrow things down: an event that is switched off for the platform stays off for everyone.

Set Up Push Notifications and System Emails Once

Setup takes a few fields in the admin. To switch on push notifications, turn on push in the settings and upload your Firebase private key file. For email, set your Website, Support and Welcome email addresses, then choose SMTP or PHP mail for sending. One mail setup is shared by every email the platform sends, to viewers and to admins.

Frequently Asked Questions

Have questions about taking advantage of this limited-time offer? Check out the FAQ for answers.

Can I send push notifications to my OTT app users?

Yes. From the admin panel you can send a push notification to every app user at once or to a single device, with a title, a message and an optional link to an episode or film. The platform also sends push notifications on its own when a live event or release that a viewer asked to be reminded about is about to start.

Which push notification service does Vodlix use?

Push notifications are delivered through Firebase Cloud Messaging. You switch push on in the settings and upload your Firebase private key file, and browser notifications for your admins use Firebase as well.

How many automatic notifications does Vodlix send?

There are 61 notification events: 26 for viewers and 35 for your admins. Viewer events cover sign-up, passwords, payments, subscriptions and calendar reminders. Admin events cover videos, series, payments, settings changes and admin sign-ins from a new device.

Can I turn off a notification I do not want to send?

Yes. Every event has its own on/off switch, and you choose which channels it uses, such as push, in-app or email. When an event is switched off for the platform, nobody receives it, whatever their personal settings say.

Can I change the text of the emails viewers receive?

Yes. Each email template has a subject and body you can edit in the admin, with a preview and a test send before you save. The emails carry your logo from your branding settings and the accent colour you choose.

How do admins get alerts when an upload fails or a payment fails?

These are admin notification events. They appear under the bell and in the admin inbox, and each admin can also get them by email or as a browser notification on their desktop. Failed encodings and failed payments are marked critical, so they stand out.

OTT Push Notifications: 61 Automatic Alerts by Push, Email and In-App