Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Most Recent Questions
Does Vodlix support multi-DRM for different platforms?
Yes. Vodlix supports Widevine, FairPlay and PlayReady together, so each device uses the DRM system it supports natively while your team manages one configuration.
Video Platform, Security & DRM
Which Vodlix plans include DRM?
DRM playback is a plan entitlement. If your plan includes it, the DRM tab is ready to configure; if it does not, the setting stays locked for every admin until you upgrade.
Video Platform, Security & DRM
Does Vodlix sign media URLs?
Yes. Media URLs can be signed with a token, so a copied link expires instead of being shared around indefinitely, and signing adds no delay to playback.
Video Platform, Security & DRM
What is Editor's Pick on Vodlix?
Editor's Pick is a hand-picked list of titles that Vodlix shows as the hero carousel at the top of your home page. Your team chooses the films, series, episodes or live channels in it and the order they appear in.
Video Platform
How is Editor's Pick different from the other home page rows?
Rows such as Recent and Trending fill themselves by date or popularity. Editor's Pick is chosen and ordered by your team, so it can lead with a title an automatic row would never put first.
Video Platform
How often can I update Editor's Pick on Vodlix?
As often as you like. Add, remove and reorder titles on the Editor Picks screen in the admin. The order saves automatically, and the web storefront and the apps read the same list, so no app release is needed.
Video Platform
What does Editor's Pick do for engagement?
It puts the titles you most want watched in the first thing viewers see, with a Play button on every slide, so a strong title does not depend on viewers scrolling down to find it.
OTT Apps
Does Editor’s Pick replace the automatic rows?
No. It sits above them. Recent, Trending and your own content lists still appear below the carousel.
Video Platform
Is Editor’s Pick available on all devices?
The same list feeds the home page on the web storefront and in the apps. On the mobile app you can show the slides in portrait or landscape.
Video Platform
Does Editor’s Pick support analytics and reporting?
There is no separate report for the list itself. Insights shows views, watch time and completion for every title, so you can see how each pick performs after it joins the carousel.
Video Platform, Analytics
Is Editor’s Pick suitable for niche platforms?
Absolutely. Editor’s Pick is ideal for niche OTT platforms like education, fitness, faith, sports, and independent film services.
Video Platform
Can I send email campaigns to my streaming subscribers from Vodlix?
Yes. Email Marketing in the Vodlix admin lets you write a campaign with your own sender address, subject and message, choose which viewers receive it, and send it. Saved campaigns stay in a list where you can see their status and send or delete them.
Video Platform
How do I collect marketing consent from viewers?
Turn on the opt-in checkbox on your signup form and write its wording. Each viewer's choice is saved on their account and shown on the Email Subscribers screen, where you can also change it for one viewer or for a selected group.
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