Frequently Asked Questions

Yes. Each Vodlix gift card sets the terms for its vouchers: the type, the credit or the plan or titles it unlocks, a usage limit and the dates it is valid, and every redemption is recorded with the account, order and date.

No. Vodlix lets you generate as many vouchers as you need for campaigns, partners, retail programmes or gifting, without additional requirements or manual tracking.

No. A Vodlix voucher is redeemed without card details or a payment gateway, which suits gifting, prepaid retail cards and markets where card payments are less common.

There is no limit to the number of vouchers you can create, allowing you to offer a wide range of options for your customers.

Vouchers provide a personalized touch and flexibility, allowing customers to redeem them for a plan, wallet credit or a title and making them feel valued and appreciated.

The Vodlix CDN serves video from the network node nearest to each viewer, which shortens the distance data travels, so streams start faster, buffer less and stay stable under heavy load.

Yes. The Vodlix CDN has a broad cloud footprint that includes regions other content delivery networks skip, so viewers in emerging and underserved markets get the same reliable playback as major markets.

Yes. Vodlix offers a self hosted deployment under a perpetual licence alongside the managed cloud option, so operators with compliance or data residency requirements can run delivery on their own infrastructure.

Yes. The same Vodlix CDN backbone carries video on demand, OTT, live broadcast and audio streaming, so one delivery network serves every content type on your platform.

On the managed cloud CDN you can go live instantly with no infrastructure work. A custom or self hosted setup can also be designed if your business needs it.

HLS is the adaptive streaming format Vodlix delivers video in by default, and the Vodlix player also plays MPEG DASH. Both adjust quality in real time to each viewer's network and device, keeping playback smooth.

Adaptive streaming on Vodlix reduces buffering and drop offs by serving the best quality a connection can sustain, which keeps viewers engaged across live and on demand content.

HLS plays on iOS, Android, web browsers, smart TVs and connected devices, which is why it is the Vodlix default. MPEG DASH covers Android, web and most connected TVs, but not iOS.

Yes. On demand titles and live channels both stream as adaptive HLS, and a title or channel can also point at an HLS stream you already run elsewhere.

Yes. Vodlix adaptive streaming uses bandwidth efficiently by serving each viewer only the rendition their connection can handle, which keeps delivery costs proportionate while protecting quality.

The quality, yes: on Auto the player picks the rendition from the viewer’s connection, with no manual setup. The format is a platform setting, with HLS as the default because it plays everywhere, including iOS. With DRM on, the player also picks the licence system itself: FairPlay on Apple devices, Widevine elsewhere.

Yes. Both protocols support live streaming as well as video-on-demand, making them ideal for events, channels, and scheduled broadcasts.

Both protocols support encrypted delivery. On plans that include DRM, you add your PlayReady, Widevine and FairPlay licence servers under Video & Playback settings to protect premium and monetized content.

Yes. Vodlix encodes each title into the resolutions you enable, from 240p to 2160p, and the player switches between them for the best viewing any connection allows.

Absolutely. HLS and MPEG-DASH are designed to perform reliably even on slower or unstable networks by automatically lowering video quality when needed.