Frequently Asked Questions

Editor Picks is the part of the Vodlix home page where a person chooses what fills the most valuable space at the top, such as a new release or a title you are promoting.

Recommendations predict what a viewer will finish, but they cannot know what you have just acquired or are launching this week. Vodlix Editor Picks gives that decision to a person.

Yes. Editor's Pick can combine films, series, episodes and live channels in one list, and the hero moves through them in the order you set.

Yes. Populate List fills Editor's Pick from your categories and tags, and a dynamic content list fills a row the same way, so the page stays fresh without daily editing. You can still add, remove and reorder titles by hand at any time.

Yes. Home page content set in the Vodlix CMS appears in the same positions on web, mobile and TV, so a launch leads everywhere at once with no separate curation per platform.

The sections are the same because all three read the same arrangement, though each platform lays them out to suit its own screen and input. That means one decision rather than three, and a promotion appearing everywhere at once rather than drifting.

Items can be removed from a section without touching the title itself, individually or in bulk. The content stays in your catalogue and remains searchable, it simply stops being promoted, which is what you usually want when a campaign ends.

That is an editorial judgement rather than a technical limit, and the platform will hold as many as you add. Most services keep the top section short, because a hero that rotates through twenty titles is closer to a screensaver than a recommendation.

Vodlix supports Twilio and SMS4Free for SMS; Typesense, Elastic Search and Algolia for search; HubSpot, Vertex CRM, Odoo, First Promoter and MixPanel for CRM, affiliates and analytics; and Vodlix S3 Uploader, Google Drive and Dropbox for storage. Google Analytics 4 is added in the settings. Payment gateways and TMDB have their own pages.

Not always. Some integrations come with certain plans, such as Vertex CRM and Dropbox, and a few are switched on by Vodlix on request. The Integrations screen in your admin shows what your platform offers, and our team can confirm a specific integration before you sign.

Look at its card on the Integrations screen. Connected means it is switched on and its account details are saved and accepted. "On · needs setup" means it is switched on but not doing anything yet, so finish setting it up first.

No. Switching an integration off stops it but keeps its settings and data. Switch it back on and it picks up where it left off.

No. Use one search engine at a time, because two engines do not share the job well. With no search integration switched on, your storefront uses the built-in search.

Yes. Connect it through the Vodlix REST API, or ask Vodlix to build it as a custom plugin. Either way the tool works with your platform directly, with no manual exports.

Yes. The Vodlix iOS app is fully white label, with your logo, colours, name and catalogue throughout, and nothing on screen indicating that it was built on Vodlix.

No. Vodlix handles iOS development, App Store submission and ongoing updates as part of the service, so you launch and maintain a native iOS app without in house Apple developers.

Yes. The Vodlix iOS app is a native application built for iPhone and iPad, not a web view wrapped in a shell, so it delivers native performance, navigation and playback.

Yes. Branding, layout and features of the Vodlix iOS app are configured from the admin area to fit your brand, and changes are reflected in the app builds Vodlix produces.

A Vodlix iOS app gives viewers direct access to your content from their home screen, supports notifications and in app purchases, and raises engagement and retention on the devices viewers use most.

Absolutely! The Vodlix iOS app includes engagement features such as push notifications, user comments, and interactive content options, allowing you to stay connected with and engage your audience.