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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

How do I know whether this applies to me?

Ask whether you control the network between your headend and your subscriber. If the answer is no, this is not your solution and you should be reading about content delivery networks instead.

Getting Started, Live Streaming

What is Vodlix Multi-Language Feature?

Vodlix offers a feature that allows you to communicate with your audience in their native language, eliminating language barriers.

General

What is the default language in Vodlix?

English is the default language in Vodlix. However, you can change the default language according to your audience region.

General

Can I translate my platform into multiple languages?

Yes, you can download and export language strings in English, translate them into as many languages as you want, and import them back into Vodlix.

General

Does Vodlix support RTL languages like Hebrew or Arabic?

Yes, Vodlix provides RTL language support for all devices, including TV and mobile apps.

General

Can I translate my website or app based on geographical area?

Yes, you can translate your website or app according to geographical area to provide a localized experience for your viewers.

General

Does Vodlix support multi-audio for video content?

Yes, you can upload audio and video content with multiple audio tracks, allowing your viewers to watch their favorite shows in their preferred language.

Video Platform

Does Vodlix provide subtitles and multi-audio in multiple languages?

Yes, Vodlix's video player supports subtitles and multi-audio in multiple languages, allowing your viewers to watch their favorite content in their preferred language.

General, Video Platform

Can I translate titles and synopses on Vodlix, not just menus?

Yes. Vodlix multilingual content lets every title carry its own translated title, synopsis and metadata per language, so the catalogue itself is localised, not only the interface.

Content Management, Video Platform

Are the interface language and content language linked on Vodlix?

No. Vodlix treats interface language and catalogue language as separate settings, so a viewer can have menus in one language and title descriptions in another.

Content Management, OTT Apps

How does Vodlix handle right to left languages?

Right to left support is a property of the language definition in Vodlix, so layouts, alignment and reading order flip automatically for Arabic, Hebrew and Urdu without a special case per screen.

Content Management

Where do content translations live in Vodlix?

Translations are stored on the title itself, one panel per language beside the media and artwork, so a translated synopsis travels into every row, search result, recommendation and app.

Video Platform, Getting Started

How does Vodlix choose a viewer's language on first visit?

On a first visit Vodlix can select a language from the viewer's location or browser settings if that language is installed. After that, the viewer's own choice is remembered rather than guessed again.

Content Management

Can I add a language that is not in the list?

Yes, languages can be added rather than being fixed to a preset list. That matters because the market that turns out to be worth pursuing is often not one you planned for, and it should not require a platform change to serve it.

Content Management, Getting Started

Do translations apply across web, mobile and TV?

They do, because the translation belongs to the title rather than to a page. Once a synopsis exists in a language it appears wherever that title appears, in every app, without anybody wiring it up per platform.

OTT Apps, Content Management

Is this the same as subtitles?

No. This is the language of your catalogue metadata, the titles and descriptions people read while deciding what to watch. Subtitles are the language of the content itself while it plays, and they are handled separately on each title.

Content Management, General

How many audio tracks can a title carry on Vodlix?

A Vodlix title can carry multiple audio tracks, combining the original language soundtrack with as many dubbed versions as its stream holds. The player lists every one of them in its Audio track menu.

Content Management, Video Platform

How do viewers choose an audio track on Vodlix?

Viewers open the Vodlix player's Settings menu and pick a language under Audio track while the title plays, switching between the original and any dub without restarting playback.

Video Platform, OTT Apps

Are subtitles enough for international audiences?

Often not. Many viewers, including children and multitaskers, will not read and watch at once, and some markets treat subtitled content as unfinished. Dubbed audio tracks on Vodlix make a title genuinely watchable there.

Content Management, General

Do I need separate versions of a title per language?

No. Vodlix stores every audio track on one title, so there are no duplicate versions to manage in the catalogue or for viewers to find. The right audio is available wherever the title plays.

Content Management, Analytics

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