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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

What does the Vodlix Partner Manager handle?

The Vodlix Partner Manager handles content partner earnings, payment approvals, invoices, revenue models and performance reporting, all from one dashboard with an auditable record of every transaction.

Video Platform

Can partners upload their own content on Vodlix?

Yes. Vodlix lets partners upload their own titles and view detailed analytics on views and engagement for their content, without access to your full admin area or other partners' data.

Video Platform

Can I set different revenue models for different partners?

Yes. Vodlix revenue models are configured per partner, so a revenue share, a per view rate and a flat licence fee can coexist on the same platform and are applied automatically in earnings.

Video Platform

Is the financial side of partner management transparent?

Yes. Vodlix records every partner earning, payment and invoice, so both you and the partner have a clear, accurate view of what is owed and what has been paid.

Video Platform

Can I see how each partner performs?

Yes. The Vodlix Partner Manager shows each partner's views, attributed revenue and payments due at a glance, so you can compare partners and base acquisition decisions on measured performance.

Video Platform, Monetization

Can I track partner performance using the Partner Manager?

Yes, the Partner Manager provides tools to track partner performance, including content views, earnings, and audience engagement metrics. This data helps you evaluate the effectiveness of each partnership and make informed decisions.

Video Platform

How do partners access the Partner Manager dashboard?

Partners can access the Partner Manager dashboard through their own dedicated login on the Vodlix platform. Once logged in, they can manage their content, view analytics, and track their earnings and performance.

Video Platform, Analytics

Is the Partner Manager user-friendly?

Absolutely! The Partner Manager is designed to be user-friendly and intuitive, making it easy for both you and your partners to navigate and use its features effectively.

Video Platform

How secure is the Partner Manager?

The Partner Manager is built with robust security features to protect sensitive information, including financial transactions and partner data. Vodlix prioritizes security to ensure a safe and reliable experience for all users.

Video Platform

Can I manage multiple partners simultaneously through the Partner Manager?

Yes, the Partner Manager is designed to handle multiple partners simultaneously. You can easily manage and monitor all your partnerships from a single dashboard, streamlining the entire process.

Video Platform

How many payment gateways does Vodlix support?

Vodlix integrates with more than 23 payment gateways worldwide, covering credit and debit cards, digital wallets, mobile money services and app store in app purchases, so subscribers can pay with the method they trust.

General, Sales & Marketing, Monetization

Which payment gateways are ready to use on Vodlix by default?

Stripe, PayPal, Authorize.Net and iPay88 are configured on Vodlix by default, among others, so you can start collecting subscription and pay per view revenue immediately after launch.

Sales & Marketing, Monetization

What if the payment gateway my audience uses is not listed?

You can request a payment gateway by region and payment model, and Vodlix will add the integration for the markets you serve, so your platform is never limited to a fixed list of providers.

General, Monetization

Can Vodlix integrate my own payment gateway?

Yes. Vodlix builds custom gateway integrations when you provide technical support access and valid merchant documentation, and the new gateway can often be live within hours rather than weeks.

General

Does Vodlix support mobile money such as M Pesa?

Yes. Vodlix supports mobile enabled payment gateways including M Pesa and IdeaBiz, which is essential for markets where mobile money is more widely used than cards.

General, Monetization

Does Vodlix offer recurring payments?

Yes, payments are automatically billed and sent to the customers for the next service they want to avail.

General

Does Vodlix have a built-in coupon code engine?

Yes, Vodlix has a built-in coupon code engine that is user-friendly and allows you to generate one or many coupons within a few minutes

General, Monetization

Can I provide rewards and appraisals to my viewers in Vodlix?

Yes, Vodlix allows you to provide rewards and appraisals to your viewers through promotional and discount offers such as a fixed amount or a percentage off.

General, Monetization

Can I run a podcast streaming platform on Vodlix?

Yes. The Podcast template renames movies to episodes, series to podcasts and artists to hosts, on your website and in the admin. Your platform then reads like a podcast network, not a film service.

Video Platform, Getting Started

Can I use Vodlix as an education streaming platform?

Yes. The Educational template calls your videos lectures, courses, modules and lessons, names the people instructors and groups them by subject. The live area is called Live Classes. There is also a Training & Guides template for staff training and onboarding.

Video Platform, Getting Started

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