Frequently Asked Questions
Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.
Most Recent Questions
Does Vodlix offer white-labeled platforms?
Yes, Vodlix offers end-to-end cloud-based white-labeled platforms loaded with advanced technology, allowing you to easily manage your market.
General, Analytics
What can the Vodlix REST API control?
The Vodlix REST API controls the catalogue, including videos, series, seasons and episodes, plus artwork, live channels, content lists and merchandising, and reference and reporting data.
Integrations & API, Content Management
Do I upload video files through the Vodlix API?
New video is ingested through the Vodlix API by providing a public HTTPS URL. Vodlix fetches and transcodes the file, so you do not stream binary uploads through your own infrastructure.
Integrations & API, Content Management
Does the Vodlix API match the admin area?
Yes. The Vodlix REST API mirrors the admin area, with familiar REST conventions and predictable responses, so anyone who knows the UI knows roughly what the API can do.
Integrations & API
Can I manage content lists through the Vodlix API?
Yes. Vodlix content lists, list groups, their items and ordering can all be created, updated, activated and deactivated through the API, so merchandising can be automated.
Integrations & API
What reporting data does the Vodlix API provide?
The Vodlix API provides catalogue and user counts, a sales summary for a date range, category IDs and platform details such as the software version, so integrations always know what they are working against.
Integrations & API, Security & DRM
Are category ids the same across every Vodlix cloud?
No, and this is the most common thing to get wrong. Categories are per cloud, so read the category list for the platform you are working against and use the ids it returns rather than assuming a name maps to the same number everywhere.
Integrations & API, Getting Started
Can we get analytics through the API?
Where a stats service is configured on your cloud, yes, covering headline figures, realtime activity and top performing content. It is worth confirming that during setup, because it is provisioned separately from the catalogue operations.
Analytics, Integrations & API
Is the API useful for migrating from another platform?
It is one of the most common reasons operators use it. Bringing a catalogue across programmatically turns a migration into a repeatable job rather than months of manual entry, and it can be run again to catch anything that changed while you were moving.
Integrations & API, Getting Started
How do integrations authenticate with the Vodlix API?
With an API key created under Apps & APIs in the admin and sent in the X-Api-Key header. A server key acts with the permissions of the user it belongs to and can reach admin routes, so it belongs on a back end. A client key is safe for browser code and is blocked from every admin route. Keys can carry an expiry date, and deleting a key revokes it at once.
Integrations & API, Getting Started
What does Vodlix Restrict Signup do?
Vodlix Restrict Signup limits account creation to users approved by an administrator, keeping a private, enterprise or invitation only streaming service exclusive and secure.
OTT Apps
Can I require login to view content on Vodlix?
Yes. Vodlix lets you gate content and features so only logged in, approved users can browse, play or interact, with nothing exposed to unapproved visitors.
Video Platform
Can I control where signups happen on Vodlix?
Yes. Vodlix lets you limit account creation to the web portal and block signups from mobile and TV apps, so onboarding happens only where you can verify it.
OTT Apps
Who is Restrict Signup for?
Vodlix Restrict Signup suits private, enterprise, educational, member based or invitation only streaming services that need to control exactly who gets access, such as corporate training platforms or member organisations.
Video Platform
What does the Vodlix sales dashboard track?
The Vodlix sales dashboard shows today's and this month's income, active and inactive subscriptions, orders and renewals, total revenue and churn rate, a 30-day chart of orders, active subscribers and revenue, and a subscription breakdown for each package.
Video Platform, Analytics
Can I see how each package performs on Vodlix?
Yes. The Subscription Breakdown lists each package with its active and inactive subscriptions and its count for the last 7 days, so you can optimise the offers that drive value and retire the ones that underperform.
Video Platform, Analytics
Does the sales dashboard help me make decisions?
Yes. Vodlix sales metrics are actionable: you see revenue, orders and churn together, day by day and package by package, so you can refine pricing, promotions and content investment based on data rather than guesswork.
Video Platform, Analytics
Can I analyse revenue over time on Vodlix?
Yes. The Performance Overview chart shows orders, active subscribers and revenue for each of the last 30 days, and the General Revenue report under Reporting covers any date range you choose, with a country filter.
Video Platform, Analytics
How detailed is Vodlix sales reporting?
The sales dashboard is the headline view. Its shortcuts open the orders, subscriptions, subscribers and cancellations behind each total, and Reporting adds General Revenue, New Orders, Churn Rate and Growth Rate reports for the date range you set.
Video Platform, Analytics
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