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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

Does Vodlix VR support spatial audio?

Yes. Vodlix VR playback supports spatial audio with dynamic head tracking, so sound shifts to match where the viewer looks and creates a convincing sense of space.

General

Can viewers use a basic headset for Vodlix VR content?

Yes. Vodlix provides a cardboard and split view VR mode that creates a stereoscopic 3D experience on a phone in an inexpensive viewer, so premium headsets are not required.

General

What devices can play VR and XR content on Vodlix?

Vodlix VR and XR content plays across phones, tablets, browsers and VR headsets, with the 360 player adapting to each device rather than requiring premium hardware.

General

Does Vodlix resume playback across devices?

Yes. Vodlix stores viewing progress on the viewer's profile rather than the device, so a title paused on a television resumes at the same second on a phone, tablet or web browser.

Video Platform, General

What does a viewer see on a partly watched title?

On a partly watched title, Vodlix shows a Resume button with a progress indicator and the time remaining, with a Play from beginning option directly beneath it for viewers who want to restart.

OTT Apps, Video Platform

Does watch history work on TV and mobile apps?

Yes. On Vodlix TV apps, Resume is focused automatically for a one press continue. On mobile, the app shows how far the viewer is in and how long is left, with the same Resume and restart options.

Video Platform

Can viewers manage their own watch history on Vodlix?

Yes. Each Vodlix profile has its own watch history and Continue Watching row, viewers can remove a title from Continue Watching themselves, and watch history is deleted automatically after three months.

General, Video Platform

Why does watch history matter for a streaming service?

Most viewers do not finish a title in one sitting, and the return visit decides whether it gets completed. Effortless resume keeps viewers coming back, which directly reduces churn for OTT operators.

Video Platform, OTT Apps

How does watch history help me as an operator?

It powers your continue watching rails, which is one of the strongest returning visit prompts a streaming service has, and it feeds your analytics with completion data. Knowing which titles get finished rather than merely opened is what tells you where your catalogue budget is working.

Analytics, Content Management

Is the Vodlix front end website ready to use?

Yes. The Vodlix front end website comes pre configured with a modern layout, catalogue browsing, search, player and account area, and 100+ features, so it is ready to launch under your brand.

Video Platform

Is the Vodlix website responsive?

Yes. The Vodlix website is fully responsive, adapting its layout to desktop, tablet and phone screens automatically without a separate mobile build.

Video Platform

Can viewers search the catalogue on the website?

Yes. The Vodlix website includes comprehensive search by title, genre and keyword, with results appearing as viewers type and Movies and TV Shows filters to narrow them down.

Video Platform

Do viewers get an account area on the Vodlix website?

Yes. The Vodlix website includes a feature rich account area where viewers change their email and password, pick or cancel a plan, see their watch history, view and print invoices and manage profiles.

Video Platform

Can I customise the Vodlix website layout?

Yes. The Vodlix website is fully themeable: choose a template, then set colours, fonts, layout styles and your logo from the Template Customizer, Appearance and Branding screens in the admin panel, without code.

Video Platform

What is the Vodlix welcome landing page for?

The Vodlix welcome landing page is a conversion page for new visitors arriving from ads, search and shared links. It presents your offer and pricing in a focused layout designed to turn strangers into subscribers.

Getting Started, Video Platform

Do I need a developer to build a landing page on Vodlix?

No. The Vodlix landing page builder uses ready made blocks such as hero, content grid, pricing, CTA and FAQ, which you arrange, edit and publish yourself from the admin area.

Video Platform, Sales & Marketing

Can I preview the landing page before publishing?

Yes. Vodlix lets you preview the landing page across desktop, tablet and phone layouts, and every change is saved with undo and version history, so you publish only when it looks right.

Video Platform, Getting Started

How is a landing page different from a normal Vodlix page?

A Vodlix landing page can use a full page canvas that removes the standard site navigation, so a paid visitor sees only the offer and the call to action with nothing pulling attention away.

Video Platform, Sales & Marketing

Can I control how the landing page appears in search results?

Yes. Each Vodlix landing page has its own page title, URL slug and meta description, with a live search result preview showing exactly how it will appear in Google before it goes live.

Sales & Marketing, Video Platform

What happens if I make a mistake?

Work is saved as you go, and there is an undo and a version history to fall back on. Publishing is a separate action from editing, so a page you are halfway through changing is not live while you think about it.

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